Management and Operation

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Three increasingly taller wood blocks with an arrow pointing up on them next to a wood house indicating increased asset value

Site Maintenance and Safety

A Key Connection: Understanding the Relationship Between Self-Storage Maintenance and Asset Value A Key Connection: Understanding the Relationship Between Self-Storage Maintenance and Asset Value

Smart self-storage operators know the many benefits of property maintenance and how important it is to site safety and curb appeal; but it’s also essential to recognize its effect on cash flow and net operating income. In fact, key improvements can really boost the performance and value of your asset. Here are some projects to consider and how they impact the bottom line.

byScott Schoettlin, Managing Director

Oct 15, 2024

1 Min Read

Self-Storage REIT SmartStop Announces Partnership With Arrow McLaren Racing

Self-Storage REIT SmartStop Continues Partnership With Arrow McLaren Racing Self-Storage REIT SmartStop Continues Partnership With Arrow McLaren Racing

Oct 14, 2024

1 Min Read

A man analyzing Google ad performance on a projected computer screen showing the word ads and a few charts.

Harnessing the Power of Google Ads to Connect With Self-Storage Customers Harnessing the Power of Google Ads to Connect With Self-Storage Customers

byRyan Bustamante

Oct 14, 2024

1 Min Read

Self-Storage-Digital-Files-Cleanup

Security and Technology

From Clutter to Clarity: How to Clean Up Your Self-Storage Facility’s Digital Files and Workspaces From Clutter to Clarity: How to Clean Up Your Self-Storage Facility’s Digital Files and Workspaces

Oct 13, 2024

1 Min Read

Self-Storage-Operating-Costs-Expenses

Revenue Management

The Importance of Controlling Self-Storage Operating Expenses in an Inflationary Environment and Ways to Do It The Importance of Controlling Self-Storage Operating Expenses in an Inflationary Environment and Ways to Do It

byScott Krone, Noah Swift

Oct 12, 2024

1 Min Read

Self-Storage-Calm-Customer-Conflict

Customer Service and Experience

ISS BLOG - Keep Calm and Carry On! Customer-Conflict Stories and Advice From Your Fellow Self-Storage Managers ISS BLOG - Keep Calm and Carry On! Customer-Conflict Stories and Advice From Your Fellow Self-Storage Managers

Oct 11, 2024

1 Min Read

Self-Storage-Sales-Skills-AI-Video

AI Is Your Guy for Self-Storage Sales Training! See How Virtual Role-Playing Helps Managers Improve Their Skills

AI Is Your Guy for Self-Storage Sales Training! See How Virtual Role-Playing Helps Managers Improve Their Skills

Understanding Today’s Insurance ‘Insanity’ and What Self-Storage Operators Can Do About It

Understanding Today’s Insurance ‘Insanity’ and What Self-Storage Operators Can Do About It

Understanding Today’s Insurance ‘Insanity’ and What Self-Storage Operators Can Do About It

This guide will help self-storage operators care for their facility lighting system, addressing maintenance and potential upgrades.

Site Maintenance and Safety

A Guide to Caring for Your Self-Storage Facility Lighting: Essential Maintenance and Potential Upgrades

A Guide to Caring for Your Self-Storage Facility Lighting: Essential Maintenance and Potential Upgrades

byGreg Terry, Director of Strategic National Accounts

Exploring amenities self-storage operators can offer their boat/RV-storage customers to improve the tenant experience and boost revenue.

Vehicle/Boat/RV Storage

Boosting Your Boat/RV-Storage Revenue: Amenities to Offer This Lucrative Segment of Your Self-Storage Customer Base

Boosting Your Boat/RV-Storage Revenue: Amenities to Offer This Lucrative Segment of Your Self-Storage Customer Base

byDrew Whitney, Editorial Director

Revenue Management

Don’t Be Daunted by Self-Storage Collections! Follow These Strategies and Tips to Master Bad Debt

Don’t Be Daunted by Self-Storage Collections! Follow These Strategies and Tips to Master Bad Debt

byRon Matejko, Associate Editor

The Modernization of State Self-Storage Laws: Recent Changes and the Modifications on the Horizon

The Modernization of State Self-Storage Laws: Recent Changes and the Modifications on the Horizon

byAshley Oblinger, Attorney

ISS BLOG – Mystery Novels, Halloween Décor and More for Self-Storage Insiders

ISS BLOG – Mystery Novels, Halloween Décor and More for Self-Storage Insiders

byAmy Campbell, Senior Editor

Storeganise Software Platform Integrates With Calcumate Unit-Size Calculator

Suppliers and Products

Storeganise Software Platform Integrates With Calcumate Unit-Size Calculator for Mobile- and Self-Storage Spaces

Storeganise Software Platform Integrates With Calcumate Unit-Size Calculator for Mobile- and Self-Storage Spaces

Arizona has updated its self-storage lien law to include vehicle towing.

Arizona Updates Self-Storage Lien Law to Include Vehicle Towing for Defaulted Units

Arizona Updates Self-Storage Lien Law to Include Vehicle Towing for Defaulted Units

The Self-Storage Gate Operator: Discussing the Safety and Maintenance of This Critical Security Component

The Self-Storage Gate Operator: Discussing the Safety and Maintenance of This Critical Security Component

A Guide to Marketing Your Self-Storage Products and Services to Millennials and Gen Z

A Guide to Marketing Your Self-Storage Products and Services to Millennials and Gen Z

How an outside expert can get your team and business where they need to be

Team Training Can Be Tough! Consider a Hired Partner for Your Self-Storage Operation

Team Training Can Be Tough! Consider a Hired Partner for Your Self-Storage Operation

Hurricane Helene Triggers Price-Gouging Laws That Could Affect Self-Storage Operators in Several Southeast States

Hurricane Helene Triggers Price-Gouging Laws That Could Affect Self-Storage Operators in Several Southeast States

More Money in Your Pocket: Leveraging the U.S. Tax Code to Improve Self-Storage Cash Flow

More Money in Your Pocket: Leveraging the U.S. Tax Code to Improve Self-Storage Cash Flow

byWarren Dazzio, Executive Vice President

Suppliers and Products

Stora Releases New Payment-Processing Solution for Self-Storage Operations

Stora Releases New Payment-Processing Solution for Self-Storage Operations

Suppliers and Products

Self-Storage Management Company Universal Storage Group Names Vice President of Marketing

Self-Storage Management Company Universal Storage Group Names Vice President of Marketing

A Memory Lane street sign

Management and Operation

ISS BLOG - Unpacking the Past: The Role Self-Storage Played in My Formative Years and Many Fond Memories

ISS BLOG - Unpacking the Past: The Role Self-Storage Played in My Formative Years and Many Fond Memories

byRon Matejko, Associate Editor

A security camera inside a self-storage facility

WEBINAR - A Fortified Self-Storage Facility: Enhancing Security, Preventing Theft and Protecting Your Business Reputation

WEBINAR - A Fortified Self-Storage Facility: Enhancing Security, Preventing Theft and Protecting Your Business Reputation

Market Conditions

An Island of Opportunity: Exploring the Budding Self-Storage Market in Guam

An Island of Opportunity: Exploring the Budding Self-Storage Market in Guam

byAndrew Kelly Jr.

Set Your Self-Storage Career on a Positive Path Using the Knowledge in This New Mastery Video Set

Set Your Self-Storage Career on a Positive Path Using the Knowledge in This New Mastery Video Set

A Call for Middle-Management Training in Self-Storage: Empowering Regional and District Managers

A Call for Middle-Management Training in Self-Storage: Empowering Regional and District Managers

byMark Poole, Director of Operations

Morningstar Storage Pays $130K to Resolve Alleged Violation of Servicemembers Civil Relief Act

Morningstar Storage Pays $130K to Resolve Alleged Violation of Servicemembers Civil Relief Act

Workers’ Compensation Insurance: Why Self-Storage Operators Need It, How to Choose a Policy and How to Minimize Claims

Workers’ Compensation Insurance: Why Self-Storage Operators Need It, How to Choose a Policy and How to Minimize Claims

byHolly Fechtmeyer

Site Maintenance and Safety

The Great Self-Storage Maintenance Debate: Should You Give Up DIY in Favor of an Outsourced Solution?

The Great Self-Storage Maintenance Debate: Should You Give Up DIY in Favor of an Outsourced Solution?

byKevin Harless

Revenue Management

Finding Your Rental-Rate Rhythm: Setting Prices for Your New and Existing Self-Storage Customers

Finding Your Rental-Rate Rhythm: Setting Prices for Your New and Existing Self-Storage Customers

byJohn Egan, Editor

Management and Operation

ISS BLOG – Go All In! A Case for Why Self-Storage Operators Should Fully Embrace a Remote-Management Model

ISS BLOG – Go All In! A Case for Why Self-Storage Operators Should Fully Embrace a Remote-Management Model

byJackson Stevens, CEO

Brennan-Palmer-Self-Storage-Marketing

Ready to Attract New Self-Storage Renters on Facebook? Try This Marketing Method Inspired by the Girl Scouts

Ready to Attract New Self-Storage Renters on Facebook? Try This Marketing Method Inspired by the Girl Scouts

Texarkana, AR, Passes Ordinance Against People Living in Self-Storage Units

Texarkana, AR, Passes Ordinance Against People Living in Self-Storage Units

In-Person vs. Online Rentals: Self-Storage Operators Debate the Pros and Cons

In-Person vs. Online Rentals: Self-Storage Operators Debate the Pros and Cons

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