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Tenant Inc., a developer of real estate technology, has introduced Mariposa, a website technology that allows customers to rent self-storage units online. It integrates with the company’s existing property-management software, Hummingbird...
Improving the customer experience should be a priority for all self-storage operators, not just those in busy markets. Learn how CRM (customer relationship management) technology can automate many tasks, modernizing your operation while improving...
A new automated self-storage facility opened in Vestal, N.Y., this month, offering a contact-free rental experience. Vestal Storage at 3201 Stewart Road allows customers to rent, pay for and move into their units using their mobile phone. Though...
Smart technology provides many benefits to self-storage operators and users, yet many in the industry are still reluctant to adopt it. Overcome your hesitation by understanding how these tools work and how to choose which ones could be right for...
OpenTech Alliance Inc., a Phoenix-based provider of self-storage kiosks, call-center services and other technology, is helping self-storage owners achieve touch-free facility operation during the coronavirus (COVID-19) pandemic by accelerating...
When the band Styx released “Mr. Roboto” in 1983, we thought it was the stuff of fantasy. Fast forward to 2019, and robots are so commonplace, they vacuum our floors and, yes, are starting to assist in self-storage facility operation! It’s no...
More and more consumers want a self-service option from the companies they patronize, including self-storage facilities. When implemented properly, a kiosk can act as an extension of your management office and staff, increasing revenue, reducing...