Automation

Improving the customer experience should be a priority for all self-storage operators, not just those in busy markets. Learn how CRM (customer relationship management) technology can automate many tasks, modernizing your operation while improving...

Smart technology provides many benefits to self-storage operators and users, yet many in the industry are still reluctant to adopt it. Overcome your hesitation by understanding how these tools work and how to choose which ones could be right for...

More and more consumers want a self-service option from the companies they patronize, including self-storage facilities. When implemented properly, a kiosk can act as an extension of your management office and staff, increasing revenue, reducing...