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Today’s self-storage managers and owners must deal with a number of legal challenges including but not limited to: lien sales and auctions, abandonment of goods and documents, changes in state legislation, tenant bankruptcy or death, collections, rental-agreement validity, protection of tenant information, and the storage of vehicles. Watch this page for ongoing insight.
Bodily injury is a common source of insurance claims for self-storage facilities. Learn which areas of a property require special focus to help ensure safety and mitigate risk.
COVID-19 has driven many businesses to let employees work from home. If this is happening at your self-storage operation, here are some things you need to know to better manage staff and mitigate legal risk.
Update 11/17/20 – While SB 9075 remains with the New York Legislature’s Senate Rules Committee, self-storage industry officials are urging customers at risk of delinquency to work directly with their facility operator on solutions that will...
There's a bunch of words that are common to see in the names of self-storage businesses. Sometimes, two brands can sound remarkably similar. So, it isn’t surprising that disputes can arise between operators. Learn about the risk of trade name and...
SmartStop Asset Management LLC, the Ladera Ranch, Calif.-based real estate company that formerly operated the SmartStop Self Storage brand in Canada and the United States, agreed to pay a $250,000 settlement to the California Department of...
Keeping unit doors in good working order should be a part of every self-storage operator’s maintenance plan. A lawsuit brought by a tenant who was injured by a faulty door reminds us why we must take steps to minimize risk. Read the story and get...
The coronavirus pandemic has disrupted the way self-storage operators address tenant delinquency and collections. The rules for handling past-due accounts have changed. Get perspective on how to proceed with compassion and less risk.