Legal

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Today’s self-storage managers and owners must deal with a number of legal challenges including but not limited to: lien sales and auctions, abandonment of goods and documents, changes in state legislation, tenant bankruptcy or death, collections, rental-agreement validity, protection of tenant information, and the storage of vehicles. Watch this page for ongoing insight.

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Recent

StorTrack Enhances SiteFinder Tool for Identifying Self-Storage Development Opportunities

Jan 17, 2019

Self-Storage Investment Firm Sterling Group Names New Partner

Jan 17, 2019

Store Valet-Storage Center Opens in NYC

Jan 16, 2019

ISS Store Featured Product: 2019 Self-Storage Maintenance Calendar and Guide

Jan 15, 2019

Tenant Fire Victims Threaten Lawsuit Against Shurgard Self Storage in Croydon, England

Jan 15, 2019

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Featured

What Self-Storage Operators Can Learn From the Pizza Industry: Leveraging Mobile Technology

Dec 31, 2018

The Young Italian Market: Self-Storage Development and Trends in 'The Boot'

Dec 25, 2018

A Charitable Slam Dunk: West Coast Self-Storage Teams Up With Courts for Kids

Dec 21, 2018

Check ‘Em Out: Vetting Your Self-Storage Job Candidates

Dec 27, 2018

Highlights

Tenant Fire Victims Threaten Lawsuit Against Shurgard Self Storage in Croydon, England

Jan 15, 2019

Tenants of a Croydon, England, Shurgard Self Storage facility that was destroyed by fire on Dec. 31 are planning to sue the company...

126 Self Storage Campaign-Finance Lawsuit Could Be Heard by US Supreme Court

Dec 13, 2018

Update 12/13/18 – As expected, the Goldwater Institute has petitioned the U.S. Supreme Court to hear the...

How to Keep Tenant Death, Divorce and Disappearance From Turning Into a Self-Storage Soap Opera

Nov 07, 2018

The three customer-related plot twists a self-storage manager most often has to deal with are tenant death...

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Louisiana Department of Insurance Issues Cease-and-Desist Orders Against Self-Storage Tenant-Protection Plans

Oct 03, 2018

The Louisiana Department of Insurance (LDI) has issued cease-and-desist orders to stop self-storage operators from offering tenant-protection plans to customers. The LDI contends the plans are insurance products that should be sold under a license...

From the 2018 ISS World Expo: Digital-Marketing Expert John Jordan Discusses ADA Impact on Self-Storage Websites

Sep 12, 2018

In today’s litigious environment, we know self-storage facilities need to be compliant with the American With Disabilities Act (ADA) or face potential legal action from the disabled and their advocates. But did you know you also need to pay...

Managing the Risk of Wrongful Self-Storage Lien Sale: 5 Strategies to Reduce Liability

Sep 08, 2018

A wrongful lien sale can occur at any self-storage facility, even when the operator has the best intentions. Follow these five important strategies to reduce your liability around auctions and keep out of legal hot water.

Self-Storage Payment Policies and the Danger of ‘Unintentional Discrimination’

Aug 11, 2018

Most self-storage operators have policies about when and how they accept certain kinds of payments including cash, checks and credit cards. However, if those rules aren’t clear in the rental agreement, enforcement of them could seem discriminatory...

Tenant Lawsuit Against Pennsylvania Self-Storage Facility Dismissed Due to Statute of Limitations

Jul 24, 2018

The Superior Court of Pennsylvania has upheld a lower-court decision to throw out a tenant lawsuit against Weigh Scales Mini...

5 Ways You May Be Putting Your Self-Storage Business at Unnecessary Legal Risk

Jul 18, 2018

Here are five ways self-storage operators put their businesses at unnecessary risk of lawsuits, explained by a renowned...

Self-Storage Online-Auction Provider Storage Treasures Acquires StorageStuff.Bid

Jul 10, 2018

Storage Treasures LLC, which owns self-storage online-auction platform StorageTreasures.com, has acquired competing auction...

The Positive Impact of Consumer Credit Screening and Reporting in the Self-Storage Industry

Jun 06, 2018

Credit screening and reporting can help self-storage operators weed out customers with a history of delinquency or default as well as motivate tenants to be timely in their payments. Read more about the benefits of making a credit check a...

Minnesota Governor Signs Bill Authorizing Online Auctions for Self-Storage Liens

Jun 05, 2018

Minnesota Gov. Mark Dayton signed an update to the state’s self-storage lien law on May 29 that grants facility operators the right to hold their lien-sale auctions online. Though the previous wording indicated “online sales are...

Self-Storage Talk Featured Thread: Tenants Bidding on Their Own Lien Sale

Jun 01, 2018

When a self-storage tenant falls behind on rent, getting him caught up can be challenging. While some customers are able to bring themselves current, others end up in lien-sale status. Auctioning a tenant’s belongings allows facility...

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