Risk Management

From criminal activity to onsite injuries to natural disasters, self-storage operators must predict and and mitigate all manner of business threats. Important aspects to managing risk include understanding legal issues, practicing theft prevention, investing in insurance coverage, and keeping pace with laws that affect the industry.

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Rogersville, TN, Bans New Self-Storage Development Along Main Street

Feb 11, 2019

In its intent to preserve the city’s historic ambiance, the Rogersville, Tenn., City Council unanimously voted this week to move forward with an ordinance that would ban indoor self-storage developments along a majority of Main Street. The order...

Improve Your Older Self-Storage Property and Possibly Your Insurance Premium

Feb 08, 2019

Upgrades to your self-storage facility can improve property value and attract customers, but did you know that enhancements to buildings, safety and security can also lower risk and your insurance premium?

Woman Dies in Car Explosion at Route 22 Self-Storage in McVeytown, PA

Feb 07, 2019

A woman died in a car explosion at Route 22 Self-Storage in McVeytown, Pa., on Jan. 23. Investigators identified the victim as 58-year-old Lisa Ann Casto of Hagerstown, Md. Her death was ruled a suicide, according to the source...

The Value of Self-Storage Tenant Insurance: Implementing a Profitable Program

Feb 07, 2019

A proven way to generate additional revenue at your self-storage facility and provide customers with a great value-add is to offer tenant insurance. Learn what it takes to implement a successful, profitable program.

Self-Storage Thief Leads Police on Chase in Belmont, NC

Feb 05, 2019

An alleged thief led police on a multi-county chase on Saturday evening after an officer caught him loading merchandise into a truck from a unit at 10 Federal Self Storage in Belmont, N.C. Gaston County Police Officer Jon Leatherwood was...

Vancouver, WA, Places Moratorium on Self-Storage Development

Jan 31, 2019

Update 1/31/19 – The six-month moratorium on self-storage development in Vancouver, Wash., will likely extend into fall or winter, according to Snodgrass, who briefed the council about the proposed work plan during a public hearing on Monday. The...

Browsewrap vs. Clickwrap: Presenting the Terms and Conditions of Your Online Self-Storage Lease

Jan 24, 2019

With more self-storage operators offering online rentals—and, therefore, online leases—it’s important that contract terms and conditions are easy for customers to access and understand. Learn the difference between a browsewrap and a clickwrap...

Self-Storage Facility in Anchorage, AK, Damaged by Mudslide

Jan 22, 2019

A self-storage facility in Anchorage, Alaska, suffered damage last week from a mudslide caused by a water-line break at an adjacent condominium complex. The bluff above AAA Muldoon Mini Storage at 7801 Peck Ave. gave way about 9:30 a.m. on Jan. 14...

Tenant Fire Victims Threaten Lawsuit Against Shurgard Self Storage in Croydon, England

Jan 15, 2019

Tenants of a Croydon, England, Shurgard Self Storage facility that was destroyed by fire on Dec. 31 are planning to sue the company. Though it’s not clear if legal steps will include a class-action suit, 1,198 customers lost belongings in the...

Self-Storage Operators Offer Rent Postponement for Government Workers

Jan 15, 2019

Update 1/15/19 – Washington-based ABC Mini Storage has joined other local businesses in waiving payments due for government employees affected by the partial shutdown. Nearly 20 percent of the self-storage tenants at 7726 W. Sunset Highway in...

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