From criminal activity to onsite injuries to natural disasters, self-storage operators must predict and and mitigate all manner of business threats. Important aspects to managing risk include understanding legal issues, practicing theft prevention, investing in insurance coverage, and keeping pace with laws that affect the industry.
The Louisiana Department of Insurance (LDI) has issued cease-and-desist orders to stop self-storage operators from offering tenant-protection plans to customers. The LDI contends the plans are insurance products that should be sold under a license...
Delaware became the 30th state to either establish a self-storage limited-lines insurance license or provide a statutory exemption from licensing on Sept. 13 when Gov. John Carney signed Senate Bill 184 (SB 184) into law. Under the measure, self...
A manager at Safeguard Self Storage in Miramar, Fla., was forced to defend herself on Sept. 9 when a man jumped over the office counter and demanded that she give him her “panties.” Jacqueline Crawford told a 911 dispatcher that Carlos...
Update 9/25/18 – Touizer pleaded guilty to conspiracy to commit mail and wire fraud, and was sentenced in July to 68 months in prison followed by three years of supervised release. The judge hasn’t ruled how much restitution Touizer...
Data breaches and cyber-attacks are real threats for self-storage businesses, even small, independent operators. Here’s a review of national incidents from 2017, tips for lowering your risk and preventing exposure, and strategies for responding in...
Isabelle Cobb and Janice Danielson, managers of Bainbridge Self Storage in Bainbridge Island, Wash., continue to help pets displaced by natural disasters through Kitsap SPICE (Saving Pets In Crisis Everywhere), a charitable organization they...
In today’s litigious environment, we know self-storage facilities need to be compliant with the American With Disabilities Act (ADA) or face potential legal action from the disabled and their advocates. But did you know you also need to pay...
