Risk Management

From criminal activity to onsite injuries to natural disasters, self-storage operators must predict and and mitigate all manner of business threats. Important aspects to managing risk include understanding legal issues, practicing theft prevention, investing in insurance coverage, and keeping pace with laws that affect the industry.

2 Women Arrested in Connection With Oconto County, WI, Self-Storage Burglaries

Jun 04, 2020

Two women have been arrested in connection with several self-storage burglaries that occurred this spring in Marinette and Oconto County, Wis. Video-surveillance footage captured at one site led to the suspects, according to the source...

Security Best Practices to Protect Your Self-Storage Business From Cyber Attack

Jun 03, 2020

Cyber security is critical in today’s digital world, and self-storage operators must protect their data and assets from attack. Learn to keep your business and customers safe through these best practices.

Los Angeles Passes Ordinance to Suspend Self-Storage Rent and Late Fees Due to COVID-19

Jun 02, 2020

The Los Angeles City Council passed an ordinance last week that requires self-storage operators to suspend rent and late fees for tenants who are unable to pay due to circumstances stemming from the coronavirus pandemic. The measure must still be...

Self-Storage Legal Advice for COVID-19: How to Operate as States Reopen

Jun 01, 2020

As states reopen after having shut down for the coronavirus pandemic, questions arise about how to get back to work safely. Here’s legal advice for self-storage operators on how to manage employees and customers in the new reality.

Learning to Love the Mask: Self-Storage Customer Service During COVID-19

May 29, 2020

Wearing a face mask when serving your self-storage customers might feel awkward and like a nuisance, but it adds a layer of protection for everyone during this coronavirus pandemic. Here’s how to work through your face covering and still make...

Pogoda Launches Contact-Free Self-Storage Rentals to Combat COVID-19

May 28, 2020

Pogoda Cos., a Farmington Hills, Mich.-based self-storage operator and third-party management firm, has launched a contact-free rental experience through selfstoragespecialists.com. Customers can choose a location, unit size and facility features...

Arrests Made in Connection With 19 Self-Storage Burglaries in Orangeville, Ontario

May 28, 2020

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Get Insight to the Self-Storage Impact of COVID-19 From an Owner/Investor and a Financial Life Coach

May 27, 2020

Forget the negative news for a few minutes. Despite the coronavirus pandemic and its many ramifications, self-storage has had a positive story to tell thanks to being an essential business and the ability to help customers during a taxing time...

Self-Storage Talk Featured Thread: Resuming Late Fees and Lien Sales During COVID-19

May 26, 2020

In the wake of the coronavirus pandemic, self-storage owners and managers quickly jumped into action to modify their sites and operating procedures, not only to keep everyone safe, but to assist employees and customers who are facing financial...

Extra Space Rolls Out New Self-Storage Office Design and Safety to Improve Social Distancing

May 22, 2020

Extra Space Storage Inc., a publicly traded self-storage real estate investment trust (REIT) and third-party management firm, has implemented several new safety measures in its facility-management offices to improve social distancing during the...

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