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Risk Management

From criminal activity to onsite injuries to natural disasters, self-storage operators must predict and and mitigate all manner of business threats. Important aspects to managing risk include understanding legal issues, practicing theft prevention, investing in insurance coverage, and keeping pace with laws that affect the industry.

OSHA Temporarily Halts Pandemic-Related Requirements for Companies With 100-Plus Employees

Nov 23, 2021

Update 11/23/21 – OSHA has temporarily suspended implementation of the pandemic-related ETS rules that would have begun impacting self-storage companies with 100-plus employees on Dec. 5. The decision came after the 5th U.S. Circuit Court of...

In the Face of Natural Disaster: Preventing Injury and Property Damage at Your Self-Storage Site

Nov 18, 2021

Self-storage facilities aren’t immune to natural disasters. If one occurs at your property, you must prevent injury and damage as much as you can and be prepared to manage any aftermath. Read actions you should take to mitigate risk.

ISS News Desk: Owners of Valley Storage Forge Winning Partnership With Law Enforcement

Nov 17, 2021

Smart self-storage operators seek ways to continuously bolster facility security and build a positive relationship with their community, so it makes sense to pursue any endeavor that can achieve both. Husband-and-wife team Todd and Tina Snook...

Beckley, WV, Adds New Regulations for Self-Storage Facility Development

Nov 16, 2021

Update 11/16/21 – The Beckley Common Council passed a new ordinance on Nov. 9 that requires a conditional-use permit for self-storage developments in B-1 (neighborhood-highway business) and B-2 (general business) districts. Self-storage will also...

Explosion Ignites RV at Rockrimmon Self Storage in Colorado Springs, CO

Nov 12, 2021

An RV stored at Rockrimmon Self Storage in Colorado Springs, Colorado, became engulfed in flames on Tuesday after an explosion. It’s unclear if the blast emanated from the vehicle or occurred nearby. A woman inside the RV was able to escape...

Mobile, AL, Police Make Arrest in String of Self-Storage Burglaries

Nov 12, 2021

Police arrested a man this week in connection with a string of burglaries at self-storage facilities in Mobile, Alabama. Five units were raided at Airport Schillinger Self Storage and two other storage properties, according to sources...

ID, Please! Getting Identification Before Taking Your Self-Storage Prospect on a Facility Tour

Nov 09, 2021

It’s standard practice to ask a new self-storage tenant for identification. Many facility operators make a copy and attach it to the customer’s file. But what about a prospect who seeks a facility tour? Do you need to see a driver’s license or...

Determining Self-Storage Unit Abandonment: Critical Steps to Protect Your Business

Nov 09, 2021

While you might think that items found in a mostly empty or unlocked self-storage unit have been abandoned as trash, that isn’t necessarily the case. There are critical steps you need to take before you dispose of any goods. Find out what they are...

Dealing With Death: Compassionate Self-Storage Operators Can Help Customers Cope With Loss

Nov 05, 2021

Americans have had to deal with an uncommon amount of death through the pandemic, which means self-storage managers have likely had to handle tenant-related deaths with more frequency. Though these can be difficult circumstances, operators can...

Self-Storage Employee Theft: Signs That It’s Happening and What to Do About It

Oct 28, 2021

Employee theft can happen at any self-storage business, big or small. There are a number of reasons for it, but there also methods to uncover and prevent it. Learn the red flags that signal a crime might be happening at your facility and what to...

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