Staffing

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One Bad Apple Can Spoil the Batch! Here’s How to Hire Truly Good Self-Storage Employees One Bad Apple Can Spoil the Batch! Here’s How to Hire Truly Good Self-Storage Employees

Your site-level employees are the face of your self-storage business, so their success is critical. Unfortunately, one bad apple can spoil the barrel. Here’s guidance to help you find, hire and onboard well-trained, professional staff.

byJohn Komadina, Director

Feb 4, 2022

1 Min Read

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This Could’ve Been an Email: Making Your Self-Storage Meetings Count This Could’ve Been an Email: Making Your Self-Storage Meetings Count

Jan 28, 2022

1 Min Read

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It Makes Sense to Motivate! Tips for Incentivizing and Retaining Your Self-Storage Staff It Makes Sense to Motivate! Tips for Incentivizing and Retaining Your Self-Storage Staff

byValerie Buchanan-Newhouse

Jan 25, 2022

1 Min Read

Self-storage employee discipline

How to Handle Staff Discipline and Termination in Your Self-Storage Operation How to Handle Staff Discipline and Termination in Your Self-Storage Operation

Jan 13, 2022

1 Min Read

Minimum-Wage Increases Could Impact Self-Storage Operators in 25 States

Facility Operators

Minimum-Wage Increases Could Impact Self-Storage Operators in 25 States Minimum-Wage Increases Could Impact Self-Storage Operators in 25 States

Jan 11, 2022

1 Min Read

Why Self-Storage Managers Need an ‘Extreme Ownership Mindset’ and 7 Ways to Demonstrate It

Why Self-Storage Managers Need an ‘Extreme Ownership Mindset’ and 7 Ways to Demonstrate It Why Self-Storage Managers Need an ‘Extreme Ownership Mindset’ and 7 Ways to Demonstrate It

Dec 30, 2021

1 Min Read

Self-Storage Professionals Are Sharing Their 2022 Goals … What Are Yours?

Self-Storage Professionals Are Sharing Their 2022 Goals … What Are Yours?

Conducting Exit Interviews With Your Soon-to-Leave Self-Storage Staff: Why and How

Conducting Exit Interviews With Your Soon-to-Leave Self-Storage Staff: Why and How

Conducting Exit Interviews With Your Soon-to-Leave Self-Storage Staff: Why and How

Building a Bonus Program to Entice, Incentivize and Reward Your Self-Storage Managers

Building a Bonus Program to Entice, Incentivize and Reward Your Self-Storage Managers

Building a Bonus Program to Entice, Incentivize and Reward Your Self-Storage Managers

byStephanie Tharpe

Management and Operation

Changes in Workplace Liability and Their Impact on Self-Storage Employers

Changes in Workplace Liability and Their Impact on Self-Storage Employers

byMike Gong, Area Vice President and National Self-Storage Practice Leader

Workforce Woes: Self-Storage Operators Face Staff Shortages and Other Labor Challenges

Workforce Woes: Self-Storage Operators Face Staff Shortages and Other Labor Challenges

byAmy Campbell, Senior Editor

Education Leads to Business Edification: Should You Outsource Training for Your Self-Storage Staff?

Education Leads to Business Edification: Should You Outsource Training for Your Self-Storage Staff?

Education Leads to Business Edification: Should You Outsource Training for Your Self-Storage Staff?

byMonty Rainey, Owner

Things Self-Storage Owners Need to Understand—and Do—About Employee Compensation

Things Self-Storage Owners Need to Understand—and Do—About Employee Compensation

Things Self-Storage Owners Need to Understand—and Do—About Employee Compensation

Implementing Policies and Procedures for a Smooth-Running Self-Storage Operation

Implementing Policies and Procedures for a Smooth-Running Self-Storage Operation

byKaitlin Elenes, Operations Project Manager

Self-Storage Employee Theft: Signs That It’s Happening and What to Do About It

Self-Storage Employee Theft: Signs That It’s Happening and What to Do About It

Self-Storage Employee Theft: Signs That It’s Happening and What to Do About It

byKerry Akins, Director of Operations

Think Work Culture Doesn’t Count in Self-Storage? Here’s Why You’re Wrong and What to Do About It

Think Work Culture Doesn’t Count in Self-Storage? Here’s Why You’re Wrong and What to Do About It

Think Work Culture Doesn’t Count in Self-Storage? Here’s Why You’re Wrong and What to Do About It

bySteven Jeffers, Facilities and Operations Manager

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From the 2021 ISS World Expo: Matthew Eoff Shares Secrets for Excelling as a Self-Storage Manager

From the 2021 ISS World Expo: Matthew Eoff Shares Secrets for Excelling as a Self-Storage Manager

Being an Effective Self-Storage Leader: Characteristics to Embrace and Spurn

Being an Effective Self-Storage Leader: Characteristics to Embrace and Spurn

Being an Effective Self-Storage Leader: Characteristics to Embrace and Spurn

byStacie Maxwell, Director of Insurance

Love ‘Em or Lose ‘Em! Why and How to Care for Your Self-Storage Operations Team

Love ‘Em or Lose ‘Em! Why and How to Care for Your Self-Storage Operations Team

Lessening the ‘Pain’ of Self-Storage Staff Reviews: Why, When and How to Conduct Them

Lessening the ‘Pain’ of Self-Storage Staff Reviews: Why, When and How to Conduct Them

byCarol Mixon, Owner

Management and Operation

Mount Zion, IL, Self-Storage Manager Accused of Stealing $500K to $1M

Mount Zion, IL, Self-Storage Manager Accused of Stealing $500K to $1M

Coventry, RI, Self-Storage Employee Accused of Stealing Collectibles From Units

Coventry, RI, Self-Storage Employee Accused of Stealing Collectibles From Units

Ensuring Well-Being for Your Self-Storage Staff: Offering Health and Other Benefits Through a PEO

Suppliers and Products

Ensuring Well-Being for Your Self-Storage Staff: Offering Health and Other Benefits Through a PEO

Ensuring Well-Being for Your Self-Storage Staff: Offering Health and Other Benefits Through a PEO

byBrett Brown, Director of Benefits Administration

Collaborative Team Training for Self-Storage: A Fresh Approach for a More Diverse, Complete Program

Collaborative Team Training for Self-Storage: A Fresh Approach for a More Diverse, Complete Program

byJay Catrib, Payroll and Training Coordinator

Outsourcing for Self-Storage Payroll and Other HR Functions

Suppliers and Products

Help With the People Stuff: Outsourcing for Self-Storage Payroll and Other HR Functions

Help With the People Stuff: Outsourcing for Self-Storage Payroll and Other HR Functions

byMatt Vaadi, CEO

Grabbing the Brass Ring: What It Takes in Self-Storage to Be Promoted Beyond Facility Manager

Grabbing the Brass Ring: What It Takes in Self-Storage to Be Promoted Beyond Facility Manager

byCarol Mixon, Owner

Battle From Above: How to Tackle a Dispute With Your Self-Storage Owner or Supervisor

Battle From Above: How to Tackle a Dispute With Your Self-Storage Owner or Supervisor

Advice to Help Self-Storage Operators Set and Achieve Their Personal and Professional Goals

Time to Act! Advice to Help Self-Storage Operators Set and Achieve Their Personal and Professional Goals

Time to Act! Advice to Help Self-Storage Operators Set and Achieve Their Personal and Professional Goals

byPhil O’Hara, Director of Operations

3 Critical Lessons I Learned in My First Week as a Self-Storage Manager

3 Critical Lessons I Learned in My First Week as a Self-Storage Manager

byJosh Parker, Director of Technology

The Hard and Soft Skills Every Self-Storage Manager Needs to Be Valued in the Modern Workplace

The Hard and Soft Skills Every Self-Storage Manager Needs to Be Valued in the Modern Workplace

bySusan Haviland

No More Drama: How to Avoid and Resolve Disputes With Your Self-Storage Coworkers

No More Drama: How to Avoid and Resolve Disputes With Your Self-Storage Coworkers

bySteven Jeffers, Facilities and Operations Manager

Most Excellent: How to Show Ownership You’re a Better Self-Storage Manager Than the Rest

Most Excellent: How to Show Ownership You’re a Better Self-Storage Manager Than the Rest

Most Excellent: How to Show Ownership You’re a Better Self-Storage Manager Than the Rest

Making Strong Self-Storage Hires: 3 Things You Must Do to Find the Right Skills and Work-Culture Fit

Making Strong Self-Storage Hires: 3 Things You Must Do to Find the Right Skills and Work-Culture Fit

byScott Meyers, Founder

Ready for a New Role? How to Upgrade to a Better Self-Storage Management Position

Ready for a New Role? How to Upgrade to a Better Self-Storage Management Position

Ready for a New Role? How to Upgrade to a Better Self-Storage Management Position

byPamela Alton, Owner

Self-Storage Manager Training: Creating a Reliable, Repeatable Program With Consistent, Desirable Results

Self-Storage Manager Training: Creating a Reliable, Repeatable Program With Consistent, Desirable Results

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