A quality facility and average customer service won't help you stand out in a crowded self-storage market. Instead, you need to "wow" and surprise your tenants. Here's how to take your service skills from ordinary to extraordinary.

The 2016 Inside Self-Storage World Expo set record attendance as about 3,600 participants gathered April 25-28 at the Paris Hotel & Resort in Las Vegas. View images and highlights from the event in this special gallery.

As self-storage evolves into more of a retail business, it's time for facility operators to think about synergistic products and services that can help them generate add-on revenue. This showcase highlights excellent profit centers that work well...

Last year Inside Self-Storage launched a study to create industry benchmarks for facility-manager salaries, wages, benefits and other incentives. The "2015 Self-Storage Manager Compensation Survey" collected responses from hundreds of individuals...

Modern-day self-storage offices are characterized by innovative layouts, lavish decor, bright colors and product displays that provide a welcoming, retail feel. This visual facility showcase highlights examples of impressive design for site...

This slideshow takes you inside the Inside Self-Storage 2015 Top-Operators List, looking at notable growth and decline among this year's top 100 participants. See who's expanding and dropping size as well as new players in the business in this...

New techniques and materials, architectural flair, and even innovative site layout have elevated self-storage design to new levels and trampled preconceived notions of how a facility should look. This image gallery showcases examples of today's...

Taking proper care of your self-storage facility is key to attracting and retaining tenants as well as guaranteeing property value. Follow these tips to build a better facility-maintenance program that creates curb appeal and more revenue.

The energy through four days of the 2015 Inside Self-Storage World Expo was palpable, as more than 2,800 participants gathered April 6-9 at the Paris Hotel & Resort in Las Vegas. View images and highlights from the event in this special image...

Collecting past-due rent is often one of the aspects of the job that self-storage managers like the least. It can be stressful, even though it's so critical to the success of the business. This slidehow provides strategies to avoid tenant defults...