Staffing

For many of us, the turning of the annual calendar triggers a need to renew and improve, to think about where we’ve been and where we want to go in our professions and personal lives. It’s a chance to reset, get motivated and add purpose to the...

When an employee leaves your self-storage business, do you know why? If you conduct an exit interview, you will. Learn why this important task should be incorporated into your staffing strategy, how to carry it out and what to do with the...

A fair and attainable bonus program is an excellent way to entice, incentivize and reward your self-storage facility managers. Here’s how to build one that works, not only for individual employees but the organization as a whole.

The American workplace has transformed dramatically in recent years due to the pandemic, trends in employee diversity and more. These changes create greater risk for employers, including self-storage owners. Learn about the latest liability...

When a self-storage business lacks clear policies and procedures, even everyday transactions can be confusing for employees and customers. Get insight to why you need operational standards and how to implement them.

Employee theft can happen at any self-storage business, big or small. There are a number of reasons for it, but there also methods to uncover and prevent it. Learn the red flags that signal a crime might be happening at your facility and what to...

How good (or bad) is your self-storage workplace culture? If you don’t know, you need to find out. Why? It can determine the quality of employees drawn to your company and how long they stay with you. Learn about different culture types and how to...