Staffing

The people you choose to manage your self-storage operation have a direct, significant impact on the performance of that multi-million-dollar asset, so it’s critical to get personnel decisions right. Our Self-Storage Mastery DVD 5-Pack focused on...

Self-storage businesses have continued to to serve the public during the coronavirus pandemic, but some staff have succumbed to the illness. Read one operator’s experience with infection at the sites she oversees and her advice on moving forward.

Discussing your work compensation with a supervisor can be uncomfortable and intimidating, whether you’re negotiating an initial salary, a raise, a bonus or some kind of employment benefit. Here are some tips to help self-storage managers ease the...

Job burnout can happen to any self-storage employee at any time, but particularly during the coronavirus pandemic, which has everyone on edge. A manager shares a few things that “set her off,” how to know if you’re fatigued and some strategies to...

Regardless of your position on the self-storage totem pole, you can demonstrate and hone your leadership abilities. It’ll help you in business and in life! Here are four skills and three traits that drive success in the industry for part-time...

Implementing new technology in your self-storage operation can be tricky. It isn’t always easy to bridge the gap between staff training and knowledge retention. Here are some steps to help ease the process for supervisors and teams.