Staffing

Inside Self-Storage (ISS) has released a new gallery that explores the issue of internal company theft and how to avoid this devastating misconduct. “Battling the Enemy Within: Detecting and Preventing Self-Storage Employee Theft” explains why...

Thanksgiving is a reminder to take stock in the good around us, including things that can easily be taken for granted. Investing in your self-storage staff not only shows your appreciation for their work, it can be the impetus for better...

“You get what you pay for” is a common saying that can easily be applied to self-storage staffing. Companies that properly compensate and reward employees will build a solid team that works hard and reaches performance goals.

Everyone has worked with a less than desirable person at some point in their career. Whether it’s someone who whines about everything, takes credit for other people’s work, spreads gossip, has a temper or is just lazy, these employees are often...

If you’re a self-storage owner who’s never trained staff, you likely don’t know what to teach them, when and how. Outsourcing to a third-party trainer will guarantee employees understand daily tasks, policies, procedures and more, ensuring they...

A common challenge for independent self-storage operators is coming up with a thorough, professional manual on company policies and procedures. In his Self Storage Employee Handbook, industry expert Bob Copper has compiled industry best practices...