Staffing

If your facility manager has the wrong mindset, your self-storage business will suffer. As an owner, you need to hire people with the right skills and attitude and then foster a positive environment that allows them to thrive.

Self-storage resident managers face a double whammy when their employment ends, leaving both their job and home behind. Make sure your rights are protected if you live onsite.

Conflicts can arise in any workplace, including a self-storage facility. If you have an issue with your boss or a co-worker, it’s important to work it out! Here’s advice on how to better communicate and resolve arguments in the professional realm.

A self-storage manager shares how his unexpected career path shaped his work ethic, boosted his confidence and helped him become a better facility operator.

Hiring is one of the most important tasks in operating and growing your self-storage business. Follow these seven strategies to evaluate manager candidates and find the right fit for your organization.

Whether you’re a new owner sailing the seas of self-storage for the first time or a weathered captain looking to expand your horizons, the 2019 Inside Self-Storage World Expo will help you chart a course for business success.

Outlining how specific tasks and scenarios should be handled at your self-storage facility is important to create staff accountability. Learn how to write a manual of policies and procedures, and what it should contain.