If you’re looking to improve your self-storage business performance, you must have a stellar sales team. It’s that simple. What you need in today’s fiercely competitive environment is a team of high fliers with know-how and confidence to convert prospects into paying tenants. And while some skills they need can be trained, many traits must be inherently present. In this video, industry management expert Carol Mixon-Krendl explains what to look for in a facility hire and all the ways to nurture them toward success. You’ll get insight to vetting, training, compensating and incentivizing your staff, so they continue to improve and become long-term employees.