Self-storage operators have been picking up steam with technology, particularly as many of them explore moving toward an automated management model. But shifting your business from “traditional” to “unmanned” can feel stressful and overwhelming. In this video interview recorded at the at the 2022 Inside Self-Storage World Expo, industry owner and expert Bob Copper discusses the advantages of automation, what’s required to facilitate a change and what to expect during the transition.

Copper owns Copper Storage Solutions, a third-party management company that specializes in automated self-storage operation, and Self Storage 101, a consulting firm specializing in audits, due diligence, feasibility, market studies, operational improvement and training. He’s worked with hundreds of facility operators on strategies to improve revenue and property value.

Read more about the 2022 ISS World Expo in this article recapping the event.