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Self-Storage Software Provider SiteLink Enhances myHub Browser-Based Companion

Update 6/20/18 – SiteLink has added an interactive map, including rotating 3D views, to myHub. The new functionality helps self-storage tenants visualize unit locations and reserve units directly from the map, which the company considers a “major addition” for tablet users, according to a press release.

The new map works on multiple browsers, screens and devices. Users with multiple facilities can toggle between locations and view the maps for other properties within a single login. Operators can also build the map into their websites to help tenants visualize the facility and facilitate online move-ins, the release stated. The “Actions” palette offers multiple views and settings as well as mouse-over features that display tenant information and notes.

“Our goal was to make a spectacular, feature-rich, 3D map for our myHub users,” said Ross Lampe, president. “More and more operators prefer the browser-based, mobile option; and we are delivering on our promise to fast-track key features like this.”

Accelerated technology investments, including further development of myHub, was cited as a goal in SpareFoot’s acquisition of SiteLink in March.

4/7/17 – SiteLink, which provides cloud-based facility-management software and payment-processing services for self-storage operations, has released a new version of SiteLink myHub, the browser-based companion to its SiteLink Web Edition software. The product runs on any Web-connected device, including desktop computers, tablets and smartphones.

myHub shares the software’s back-end server database in real time, as well as its credentials and access levels, according to a press release. The product mimics the SiteLink Web Edition interface, and the two run simultaneously.

myHub features include:

  • The ability to move tenants in or out, take payments, transfer units, and execute, manage and audit electronic leases
  • A graphical reporting dashboard to access detailed reports or view chart data at a glance for multiple or single locations
  • The ability to verify and update unit status in real time via an audit report
  • One-click access to multi-store data

Customers can access the myHub update by logging into with their existing SiteLink credentials. A demo is also available upon request.

Founded in Raleigh, N.C., in 1996, SiteLink offers cloud- and Windows-based self-storage management software as well as built-in, in-house payment processing. Its software integrates with dozens of technology partners’ services including call centers, insurance, kiosks, mobile devices, websites and other platforms.

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