Sponsored By

Fort Knox Self Storage of Australia Beta Tests iSign System for Leases

Australia-based Fort Knox Self Storage is testing a new technology tool that will assist in streamlining the rental process for customers conducting their business at the management office. Called iSign, the custom software was conceived and built primarily in-house. It runs on Windows-based Android tablets and touch-screen monitors set up in the facility’s reception area. Rather than fill out hard-copy documents at move-in, a new tenant can enter his information using the onscreen keyboard and sign his name digitally with a stylus, according to a company press release.

March 3, 2015

1 Min Read
Fort Knox Self Storage of Australia Beta Tests iSign System for Leases

Australia-based Fort Knox Self Storage is testing a new technology tool that will assist in streamlining the rental process for customers conducting their business at the management office. Called iSign, the custom software was conceived and built primarily in-house. It runs on Windows-based Android tablets and touch-screen monitors set up in the facility’s reception area. Rather than fill out hard-copy documents at move-in, a new tenant can enter his information using the onscreen keyboard and sign his name digitally with a stylus, according to a company press release.

“One of the biggest benefits with iSign is that it’s reduced our overall signup time by over 60 percent,” said Corey Osmond, design and digital manager. “This works out to a huge 15- to 20-minute time saving for each client. We’re also seeing less errors in customer information and more satisfied clients.”

In addition to saving time, the system reduces the need for paperwork or manual filing. Once the data is entered and finalized, it’s stored instantly in the facility’s management- and collaborative-software programs from SiteLink and Microsoft SharePoint, respectively. The system also generates a PDF of the rental agreement and other information, which is e-mailed directly to the tenant.

iSign is in beta testing at the Fort Knox Moorabbin, Victoria, facility. The company intends to roll it out to its seven other Melbourne-area locations by mid-year.

Subscribe to Our Weekly Newsletter
ISS is the most comprehensive source for self-storage news, feature stories, videos and more.

You May Also Like