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Management and Operation

As the self-storage industry evolves, day-to-day operation requires a different set of skills that includes customer-service savvy, legal know-how, and sales and marketing finesse. Operators must also define their markets, determine rental rates, choose effective advertising, and understand online marketing ... all while keeping an eye on the facility’s bottom line.

Winning the Fight Against Pest Infestation: Advice for Self-Storage Operators

Oct 27, 2021

Self-storage facilities are a prime target for pests, and an infestation can happen and grow quickly. This article explains why critters love our buildings, the problems they create, and how to prevent them from making themselves at home.

Proven Marketing Ideas for Newly Opened Self-Storage Facilities

Oct 26, 2021

After months or even years of hard work, you’re finally ready to open the doors to your self-storage facility. So, how do you attract customers? Even if your business is along a busy street and there’s demand for storage in your area, you’ll...

Amy's Attic Self Storage of Texas Hosts Fall Food-Truck Festival

Oct 26, 2021

Amy’s Attic Self Storage, which operates nine facilities in Texas, hosted its seventh “Fall (Food Truck) Festival” on Oct. 23 to benefit the Salado Volunteer Fire Department. The free event at 3524 FM 2484 Salado featured 60 food trucks and...

Getting Your Due: Strategies for Resolving Self-Storage Rent Delinquency

Oct 23, 2021

Collecting past-due rent isn’t a favorite task for most self-storage operators, but it’s important, nonetheless. Learn strategies for resolving tenant delinquency and getting what you’re owed or reclaiming your unit space.

Now That Self-Storage Has Caught Up to Millennials, It’s Time to Start Thinking About Gen Z

Oct 22, 2021

After years of discussion, self-storage operators have finally shifted the customer experience toward Millennial preferences, but now’s not the time to get comfortable. With Gen Z predicted to become the dominant economic force in the next 10...

What You Need to Know About Recent Changes in State Self-Storage Legislation

Oct 22, 2021

States have been busy updating self-storage legislation this year, affecting the way facility operators handle lien sales, rental agreements, vehicle towing and more. Read about some of the biggest changes and how they impact your business.

Think Work Culture Doesn’t Count in Self-Storage? Here’s Why You’re Wrong and What to Do About It

Oct 20, 2021

How good (or bad) is your self-storage workplace culture? If you don’t know, you need to find out. Why? It can determine the quality of employees drawn to your company and how long they stay with you. Learn about different culture types and how to...

Take on Any Self-Storage Management Challenge With the Help of These New Education Videos

Oct 19, 2021

No role in the self-storage industry is more varied than that of facility manager. It’s arguably the most challenging, too. If you work in this position, you know every day can bring fresh obstacles; and you need the right tools to help you vault...

The Components You Need to Build a Top-Notch Self-Storage Security System

Oct 19, 2021

If your self-storage facility lacks a robust security system, it’s vulnerable to criminal activity. Access gates, smartlocks, cameras and other components are your top line of defense. Get insight to combining various technologies to defend your...

Buying Mass-Media Advertising for Your Self-Storage Business: Platforms, Pricing and More

Oct 16, 2021

Mass-media advertising is the oldest, most traditional form of marketing. Though platforms have evolved, the fundamental strategies haven’t changed much. Here’s an overview for self-storage operators of how to buy placements in print, radio and...

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