As the self-storage industry evolves, day-to-day operation requires a different set of skills that includes customer-service savvy, legal know-how, and sales and marketing finesse. Operators must also define their markets, determine rental rates, choose effective advertising, and understand online marketing ... all while keeping an eye on the facility’s bottom line.
Inside Self-Storage (ISS) has released a new podcast as part of its “Sounds of Storage” series that offers insight on staff recruitment and hiring. The seven-minute interview with Susan Haviland, owner of self-storage consultancy and management...
The Inside Self-Storage (ISS) Store, an e-commerce website providing research and education products for industry professionals, has released its 2019 Guidebook Series covering all aspects of the storage business. The new series includes the buyer...
In another great entry from New Zealand self-storage operator National Mini Storage, spokesperson Leigh Hart shares the most “amazing thing” that’s ever happened in his life during a live radio broadcast. He quickly finds himself in trouble with ...
Self-storage operators do everything they can to ensure their customers’ belongings are protected from the elements. From inspecting and repairing their roofs to replacing them when necessary, the goal is always loss prevention. But even under the...
