Management and Operation

As the self-storage industry evolves, day-to-day operation requires a different set of skills that includes customer-service savvy, legal know-how, and sales and marketing finesse. Operators must also define their markets, determine rental rates, choose effective advertising, and understand online marketing ... all while keeping an eye on the facility’s bottom line.

Enter your email above to receive messages about offerings by Informa, its brands, affiliates and/or third-party partners, consistent with Informa's Privacy Statement.

Leave this field blank

Increasing Self-Storage Property Value Through Rental-Rate Increases

Jul 11, 2019

If you aren’t regularly assessing and increasing your self-storage tenants’ rental rates, you’re leaving money on the table. It’s time to take the emotion out of rate adjustments and increase your property’s value through smart revenue management.

From the 2019 ISS World Expo: Warren Dazzio Discusses Tax-Reform Strategies for Self-Storage Operators

Jul 10, 2019

...

Self-Storage Talk Featured Thread: Responding to Negative Reviews

Jul 09, 2019

While a positive online review can do wonders for your self-storage business’ reputation, a poor one can wreak havoc, especially if it causes your overall rating to plummet. Because consumers put a lot of stock in reviews these days, you must pay...

Choosing the Right Social Media Platforms for Your Self-Storage Business

Jul 07, 2019

A strong social media presence can be a cost-effective, efficient way to attract new customers to your self-storage business. Before creating profiles across every platform, however, you need to understand your goals and marketing data, so you can...

Perfecting Your Self-Storage Crime-Prevention Plan

Jul 05, 2019

No self-storage business can be completely insulated from crime, but there are steps you can take to minimize it. Here are some measures to prevent your facility from being a target.

Making Friends and Fans on Social Media: 3 Rules of Thumb for Self-Storage Operators

Jul 05, 2019

Posting content and images on social media is an excellent way to connect with existing and future self-storage customers. Before beginning, however, there are three rules of thumb every facility operator should know.

Hawaii Self Storage Puts Personality First in This Memorable, Musical Commercial

Jul 03, 2019

...

Alternative Storage of Cape Town, South Africa, Launches Space Calculator for Self-Storage Customers

Jul 02, 2019

Alternative Storage of Cape Town, South Africa, has introduced an online space calculator to help customers determine the self-storage unit size that will best fit their needs. The company offers units in 21 sizes ranging from 3 to 55.4 square...

7 Deadly Customer-Service Situations in Self-Storage and How to Handle Them

Jun 29, 2019

Self-storage managers often find themselves in tricky customer-service situations. Here are seven common scenarios you may face and advice on how to handle them in a positive way.

ISS Store On-Demand Video Offers a Binge-Worthy Self-Storage Educational Experience

Jun 28, 2019

For those who thirst for industry knowledge on best practices and industry trends, an immersive, binge-worthy educational experience is just a click away with on-demand video from the ISS Store.

Load More
first
previous
1
2
3
4
5
6
7
8
9
…
next
last