The ISS Blog provides a series of insightful, industry-relevant posts to help readers keep abreast of the latest trends in the marketplace as well as premium content and educational offerings. Read the thoughts of the ISS content team and other industry experts on issues related to self-storage challenges, news, operation, development, marketing and much more.
Many industries are adopting automation to make everyday transactions faster, easier and more convenient for consumers while increasing business efficiency. It was only a matter of time before this trend made it to self-storage.
When the self-storage facilities in your community are all similar—location, pricing, amenities, security, etc.—there’s really just one thing that can sway a potential renter to choose you. It’s your ability to make them feel welcome and wanted.
To truly push your self-storage facility to its peak revenue potential, you need to change your managers’ mentality about rental-rate increases. An operations manager for four Toronto facilities shares his strategies.