OpenTech Assembles Self-Storage Call-Center Staff

OpenTech Alliance Inc. of Phoenix recently hired Cynthia Abraham to manage its new INSOMNIAC Live! self-storage call center, which opened on Aug. 1.

August 18, 2009

1 Min Read
InsideSelfStorage logo in a gray background | InsideSelfStorage

OpenTech Alliance Inc. of Phoenix recently hired Cynthia Abraham to manage its new INSOMNIAC Live! self-storage call center, which opened on Aug. 1. Abraham previously worked as an executive manager for Online Self Storage (CallMaximizer), where she was responsible for contact-center operation.
 
Abraham has recruited an experienced team of call-center agents to assist her, including Nathan Fleischer, who will oversee agent recruiting, training and management. Fleischer has more than 12 years of experience in adult education, training, quality and management. He is a specialist in call-center employee recruitment, development, retention and management. He previously worked as a leader in employee training for AOL and as director of training and quality for CallMaximizer.
 
Also hired were call-center supervisors Sue Hurt and Carrie Valadez.

Related Articles:

INSOMNIAC Live! Self-Storage Call Center

Upgrades to INSOMNIAC 300: By OpenTech Alliance Inc.

OpenTech Launches Insomniac Self Storage Network

Subscribe to Our Weekly Newsletter
ISS is the most comprehensive source for self-storage news, feature stories, videos and more.

You May Also Like