What Keeps Self-Storage Owner Charles Kao Up at Night? These 10 Things He Hates About the Industry

March 29, 2023

While there’s a lot to love about being in the self-storage industry, it isn’t all rainbows and unicorns. After all, it’s a nuanced business that has its share of quirks. In this video, owner and developer Charles Kao plays homage to the film “10 Things I Hate About You” by revealing the items that rankle him most, including a few that keep him up at night. From operational issues to regulatory restrictions, he discusses a range of potential hassles, offering specific examples and insight along the way.

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