There’s been a lot of conversation during the pandemic about employee satisfaction. Many industries, including self-storage, are grappling with staff shortages and retention challenges. In our business, facility owners and regional managers must rely on their operations teams to achieve success. It’s a relationship that requires nurturing and care. What does that mean exactly? Find out in this video by Dean Booty, owner of Beverley 24 Hour Self Storage Ltd. and host of the “Hacking Self Storage” podcast series. He shares his secrets to supporting and encouraging your onsite staff and why doing so will reap tremendous benefits for your company. If you don’t love them, you will lose them, and nobody wants that in this fierce job market!