The self-storage industry is enjoying a technology explosion, and many facility operators are eagerly implementing new tools to better serve customers. One area of particular focus has been automation; but while there are many benefits to automating a property, it can also be scary to jump in. Fortunately, there are many options that’ll allow you to dip your toes in the water rather than dive in all the way. In this video, Mark Helm, owner of the Q-2 Self Storage brand and author of “Creating Wealth Through Self-Storage,” explains how to introduce practical measures that’ll immediately provide positive results. Find out what he recommends to automate the customer experience and help you increase business profitability.