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June 28, 2022

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Self-Storage Technology Company OpenTech Names Chief Revenue Officer

OpenTech Alliance Inc., a Phoenix-based provider of self-storage kiosks, call-center services and other technology, has promoted Bill Hoffman to chief revenue officer from senior vice president of sales and channel development. In his new role, Hoffman will lead the company’s customer-focused divisions. The move is part of OpenTech’s “ongoing investment into critical infrastructure and strategic leadership,” according to a press release.

“Bill has been an invaluable asset to the growth of our company. Internal teams and customers alike have felt the impact of his presence and passion to serve,” said Robert Chiti, founder and CEO. “We feel unifying the customer-facing teams at OpenTech will result in an improved employee and customer experience, and Bill is the best man for that job.”

“Let's define very clearly from day one that our job is to make sure, to the best of our ability, that every customer has an excellent experience when they engage with us, regardless of the person they engage,” Hoffman said. “If we can't agree that the single most important thing we do is help each and every person we engage have a great experience, none of the other challenges or opportunities or changes I could make will matter.”

Hoffman has expertise in technology and process automation. In a career spanning more than 30 years, he’s held executive positions at Infusionsoft, iTether Technologies Inc., Microsoft Corp. and Sage Software, among others, the release stated.

OpenTech specializes in smart-connected technology solutions. Its products and services include the Insomniac line of kiosks, call-center solutions and access-control systems. It also operates storage-auctions website StorageTreasures.com.

Source: EIN Newswires, Self Storage PropTech Leader OpenTech Alliance Promotes Bill Hoffman to Chief Revenue Officer

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