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Texas-Based Valet Self-Storage Startup Callbox Expands Service to Phoenix

April 27, 2018

2 Min Read
Texas-Based Valet Self-Storage Startup Callbox Expands Service to Phoenix

Callbox Storage LLC, a startup business specializing in valet self-storage in North Texas, intends to launch service in Phoenix next month. The company recently raised $5.25 million in seed financing following its 2016 launch in Dallas and subsequent expansion to Austin and Houston, according to the source.

“Phoenix is one of the fastest growing cities in the country,” said Kyle Bainter, who co-founded Callbox with fellow real estate veteran Dan Slaven. “We’ll be up and running in Phoenix in about a month. We’ve hired an operations manager and are putting the finishing touches on the launch.”

While many valet-storage operators concentrate on primarily by-the-bin storage and delivery services, Callbox targets residents who don’t have adequate home storage by offering specific warehouse space. The company offers eight packages ranging from “Cubby” (4 square feet) to “Full Home” (300 square feet). Pricing is based on ZIP code, with quotes provided by online-form inquiry. There is no minimum-stay requirement, according to its website.

To mitigate costs, Callbox generally locates its climate-controlled, secure warehouses on the outskirts of the markets it serves, the source reported. Its Dallas facility is in Grapevine, while the Austin warehouse is in Pflugerville.

Customers can manage their belongings and schedule return deliveries through the company website. Once per month, they can request one free pickup. They can also request one free delivery of up to five “regular-size” items. After that, the delivery charge is $7 per item. Extra charges may also apply if items or bins require more than one person to carry them, according to the website.

Callbox is eyeing a second out-of-state market and also intends to launch service soon in San Antonio. International expansion could also be on the horizon. “Houston and Austin are off to a great jump, and that’s validated to us that this is a very scalable concept,” Bainter told the source. “Beyond that, we believe this is going to grow throughout the East to West Coasts and potentially internationally.”

In addition to valet storage, the company has partnered with Kansas City, Mo.-based mattress company Prime Sleep to handle inventory management and delivery. In Dallas and Houston, it also offers installation services, such as putting together furniture for senior-living residences and for other customers who may require assistance, according to the source.

Callbox Storage: Website
D Magazine, Startup Callbox Storage Expands to First Out-of-State Market

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