OpenTech Alliance Inc., a Phoenix-based provider of self-storage kiosks, call-center services and other technology, has launched INSOMNIAC SmartGate, a new technology that alerts self-storage facility operators when a gate or other access device on the property doesn’t open or close as requested, or is opened or closed manually. The new tool is the latest integration for the company’s intelligent platform of smart-connected solutions, OpenTech IoE (Internet of Everything). It works in tandem with INSOMNIAC CIA (centralized intelligent access), according to a press release.
The system is designed to help operators address gate-access issues before they negatively impact tenants or create a security problem. “If a tenant enters a valid code at the keypad and the gate does not open within a specified period of time, an e-mail or text alert notifies the facility there is a problem with the gate operator,” company officials said.
Similarly, if a gate opens but doesn’t close within a specified period, whether due to malfunction or physical obstruction, the system will send an alert indicating the gate didn’t close. SmartGate can also alert facility management if a gate is forced opened without a valid code, the release stated.
“This new integration, like many others developed for the OpenTech IoE platform, enables operators to proactively prepare for, prevent and respond to onsite issues, which ultimately creates competitive and operational advantages for the facility,” said Jon Loftin, vice president and IoE product owner.
SmartGate is available at no additional charge to customers with INSOMNIAC CIA. It’s compatible with any type of magnet or contact, which mounts to a facility gate and connects with the CIA keypad, the release stated.
OpenTech provides several models of INSOMNIAC self-serve kiosks as well as a range of self-storage rental solutions including the INSOMNIAC Live! Call Center, INSOMNIAC Online Web and mobile applications, LiveAgent! software products, and the INSOMNIAC ILock Security System, all available through the company's self-storage cloud.
OpenTech, OpenTech Alliance Adds INSOMNIAC SmartGate to IoE Platform