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October 11, 2023

1 Min Read
Get the Keys to Self-Storage Operational Knowledge

Self-storage success doesn’t occur by accident. Whether you’re an owner or manager, if you’re going to succeed at facility operation, you need information—lots of information. Wouldn’t it be great if someone could just hand you the keys to that kingdom? But wait! Someone can! Industry expert Bob Copper, owner of consulting firm Self Storage 101, has created three USB Keys of Knowledge containing vital training material to ensure you excel. They’ll help you understand fundamental industry principles across multiple aspects of the business, and then consistently apply that knowledge to sustain excellence. Each kit includes video presentations, articles, workbooks and PowerPoint presentations. The options are:

  • Manager-Training Kit: Designed to train managers on collections, customer service, sales and more

  • Ownership Kit: Designed to help owners increase business profitability, with insight to auditing, marketing, revenue management and other topics

  • Complete Facility-Operation Kit: Provides the best value of the three options, containing nearly all material from the other two keys, plus additional resources

Please note: Some content is duplicated between the three offerings, so please watch for this if you purchase more than one. To see a detailed breakout of contents, see this side-by-side comparison chart. Visit the ISS Store for full product details. The keys to success are just a few clicks away!

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