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Texas and Georgia Self Storage Associations Present Webinar on Manager Motivation
On June 21, the Texas and Georgia Self Storage Associations will co-sponsor a live webinar, "Motivating Managers for Monster Performance," which will help to improve the performance of self-storage facility operators. Taught by industry expert Anne Ballard, the online seminar will take place from 10 a.m. to 11: 15 a.m. CDT.
May 29, 2012
2 Min Read
On June 21, the Texas and Georgia Self Storage Associations will co-sponsor a live webinar, "Motivating Managers for Monster Performance," which will help to improve the performance of self-storage facility operators. Taught by industry expert Anne Ballard, the online seminar will take place from 10 a.m. to 11: 15 a.m. CDT, including 15 minutes for Q&A. The cost is $25 per connection for association members and $50 for non-members.
"Monster performance" refers to a manager's ability to meet and exceed sales and marketing goals, hit facility budgeting target, and provide great customer service. During this webinar, Ballard will explain how to guide self-storage managers toward greater performance and profit. She'll discuss:
The fundamental traits displayed by "monster" performers
How to establish goals for staff
Methods to get commitment from employees on controlling expenses
Three important performance measurements: traffic generation, closing ratios and box sales
How to create bonus and commission programs that motivate managers
Employee awards and recognition
Red flags of under performance and burnout, and what to do about them
More information and a link to online registration can be found at www.txssa.org/events-education.
Ballard is founder and president of Universal Management Co., which provides full-service management, marketing and accounting services to the self-storage industry. She is also a former president and current board member of the Georgia Self Storage Association. She is a regular contributor to industry publications such as Inside Self-Storage and events like the Inside Self-Storage World Expo.
Articles written by Ballard can be read for free at www.insideselfstorage.com/topics/anne-ballard.aspx. A video of Ballard's recent seminar at the ISS Expo can be purchased through the Inside Self-Storage Store at www.insideselfstoragestore.com.
Established in 1986, the Texas Self Storage Association is a non-profit trade association dedicated to enhancing the quality of the self-storage industry in Texas.
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