3 Mile Domination Quick Hit: Do You Know Your Self-Storage Customer-Closing Rate?

November 19, 2013

In this "Quick Hit" video segment from 3 Mile Domination, Jim Ross discusses why it is important for self-storage operators to know their customer-closing rate. Ross says knowing what percentage of customer inquiries are converted into actual rentals each month can help provide motivation and incentive for managers and improve their salesmanship. It will also help operators set and reach goals.

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