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Security for the Modern Self-Storage Facility: The Equipment You Need Today

Self-storage security isn’t what it used to be—it’s now far more advanced. To be considered “modern,” a facility must use much more technology than in the past, and different components, too. Here’s an overview of today’s systems and advice for choosing the right equipment to meet business and customer needs.

Sarah McDougall

December 28, 2023

5 Min Read
Security for the Modern Self-Storage Facility: The Equipment You Need Today

Security technology is one of the backbones of the self-storage business. It fosters trust with tenants while safeguarding the owner’s business investment. A well-implemented system not only deters crime, it enhances a facility’s reputation and reliability.

While facility operators have commonly relied on features like access control and video cameras, often with some recording ability, they’re now taking a more sophisticated approach. Modern measures go beyond theft prevention to encompass data security, regulatory compliance and emergency response. Advanced security technologies are adaptive, which benefits the business and its customers, who benefit from enhanced protection of their valuables, more convenient access and the assurance that their chosen facility prioritizes their safety.

Operators today enjoy streamlined management via smart access-control systems, smart locks, integrated kiosks and surveillance capabilities driven by artificial intelligence (AI). Let’s dig deeper into these options, their primary advantages, and how to choose the right solutions for your needs.

Today’s Security Components

A smart access-control system supplements a self-storage facility’s traditional entry keycodes with advanced technology, allowing for remote management and integration with mobile applications. It also integrates seamlessly with your facility-management software. Not only can you more efficiently manage access permissions, enabling automatic lockout when necessary, you have more centralized control and monitoring of all entry points.

Tenants love the ease of smart access, with hands-free capability and an intuitive interface. They also like the ability to monitor their unit activity remotely. Real-time updates give them an increased sense of security, too.

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An integrated self-serve kiosk facilitates round-the-clock facility operation without the need for additional staffing, which increases revenue and reduces costs. It also streamlines customer interactions and provides convenience via automated rentals and payments. A kiosk can even enhance site security via built-in cameras and user authentication.

For tenants, the biggest benefit is the convenience of 24/7 access to payment and rental services. The user-friendly interface paves the way for easy transactions.

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Automated door locks use wide-area network (WAN) and long-range WAN to provide remote-management capabilities. They integrate with your facility-management software and can be retrofitted into existing units. The primary benefits are digital access control, an automated delinquency process, easier online move-ins, and enhanced unit security and monitoring. These result in increased operational efficiency and reduced operating costs. Customers love the convenient access without the need for a physical key and the ability to remotely manage and monitor their unit activity.

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AI security cameras analyze video feeds in real time to detect unusual site activity and potential threats. In some cases, you may be able to ad remote-monitoring services, which provide an additional layer of security in the form of human intervention when a risk is detected. Immediate alerts enable quick response to security incidents. Your customers enjoy all the same benefits, plus the piece of mind in knowing your facility and their unit are under continual surveillance.

Determining the Right Fit

Selecting the appropriate technology for your self-storage facility is crucial in creating a robust and effective security infrastructure. Begin by assessing your operation and site for specific needs and vulnerabilities. Consider location, facility size, access points and typical value of stored items. This will set a baseline to help you identify potential threats and understand the unique requirements of your business.

Choose products that seamlessly integrate with each other and your existing infrastructure. A cohesive security system that operates harmoniously with your site and network will ensure efficient management by staff as well as quick response times when incidents occur. Also, look for products that are compatible with common management software. This’ll allow for centralized control and monitoring.

Anticipate growth and potential changes to your business and opt for security solutions that are scalable, with the ability to adapt to evolving needs. You want a system that allows for easy expansion or modification to accommodate changes to facility size, layout and future security requirements.

Finally, while it’s essential to invest in quality security products, you must also consider the cost-effectiveness of your choices. Evaluate the return on investment (ROI) of each solution, considering long-term benefits as well as how it’ll improve security, operational efficiency and the tenant experience. Balance upfront costs with the overall value.

Make the Most of Your Investment

While the advancement of self-storage security technology has been impressive, it isn’t enough to buy and install it. To maximize the benefits, you must properly use and monitor your equipment. Consider:

  • Regular training: Ensure staff is well-trained to operate security systems effectively and respond to issues as they arise.

  • Data protection: Adhere to regulations by implementing measures that safeguard sensitive tenant and business data.

  • Community engagement: Foster a sense of awareness among tenants by encouraging collaboration to maintain a secure environment.

  • Regular updates: Stay informed about industry trends and advancements. Regularly update security systems to address emerging threats.

  • Emergency preparedness: Develop and regularly review emergency-response plans, to ensure seamless coordination between staff, customers and local authorities.

The technology available in the self-storage industry today won’t just improve site security, it’ll enhance the services you offer and increase your market competitiveness. In this new paradigm, tenants benefit significantly. Real-time monitoring, instant alerts and user-friendly access elevate the storage experience and boost customer loyalty and trust, which is pivotal in fortifying your business reputation and long-term success.

Choosing the right security technology requires a careful assessment of your facility’s unique needs. Account for factors like scalability, integration and ROI. By adopting a comprehensive and adaptable strategy, you can effectively safeguard your assets and tenant belongings, which will strengthen your competitive position in an increasingly security-conscious marketplace.

Sarah McDougall is a business development consultant for QuikStor Security & Software, which provides management software, access keypads, wireless alarms, video surveillance, website design and digital marketing to the self-storage industry. Using her background in marketing and graphic design, she collaborates with clients to develop and execute digital-marketing strategies that help their businesses grow. For more information, call 800.321.1987, email [email protected].

About the Author(s)

Sarah McDougall

Marketing Assistant, QuikStor Security & Software

Sarah McDougall is a marketing assistant for QuikStor Security & Software, which provides management software, access keypads, wireless alarms, video surveillance, website design and digital marketing to the self-storage industry. Using her background in marketing and graphic design, she collaborates with clients to develop and execute digital-marketing strategies to help their businesses grow. For more information, call 800.321.1987; e-mail [email protected]; visit www.quikstor.com.

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