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Management and Operation

As the self-storage industry evolves, day-to-day operation requires a different set of skills that includes customer-service savvy, legal know-how, and sales and marketing finesse. Operators must also define their markets, determine rental rates, choose effective advertising, and understand online marketing ... all while keeping an eye on the facility’s bottom line.

Money In, Money Out: It’s Time to Get a Handle on Your Self-Storage Operational Finances

Oct 15, 2021

Managing the money coming in and out of your self-storage business isn’t everyone’s favorite part of ownership. Still, it’s something every owner must master. As we near the end of the year, it’s wise to take some time now to see where your...

Preparing Your Self-Storage Facility for Wild Weather

Oct 15, 2021

Wild weather can wreak havoc on a self-storage facility, whether it’s under development or up and running. Proper planning and maintenance can go a long way toward reducing problems, particularly when it comes to snow and ice. A Wisconsin owner...

From the 2021 ISS World Expo: Matthew Eoff Shares Secrets for Excelling as a Self-Storage Manager

Oct 13, 2021

If you’re currently managing a self-storage facility, do you think of your position as a job or a career? Hopefully, you see the potential of working long-term in this business and want to make the most of your opportunity. This video is for you...

Being an Effective Self-Storage Leader: Characteristics to Embrace and Spurn

Oct 13, 2021

Being an effective leader in self-storage or any other industry involves embracing certain positive personality traits while shunning those that have a negative team impact. Learn the characteristics of well-loved supervisors and owners and how...

Creating Your Self-Storage Operating Budget: A Plan for This Year and Those Beyond

Oct 09, 2021

If you aren’t writing a comprehensive operations budget to steer your self-storage business each year, don’t be surprised if you lose momentum. A well-organized plan keeps your company on track for not only the current year but many to come...

The 5 Most Common Causes of Self-Storage Property Damage, Plus Ways to Limit Risk

Oct 08, 2021

Property damage can occur at a self-storage facility at any time, in a variety of ways; and it can cost the operator more than just money. Here are the industry’s five most common causes of damage claims and things you can do to limit risk and loss.

Vagrants and Vandals: How I Dealt With Those Who Misused My Self-Storage Property

Oct 08, 2021

Vagrants and vandals sometimes gravitate toward self-storage sites because of the low foot traffic, but astute operators can quickly put an end to any shenanigans. A manager shares the steps she took when she discovered drifters camping out and...

Self-Storage Facility Management: What to Expect When Outsourcing to a Third-Party Provider

Oct 06, 2021

The way a self-storage facility is managed determines its success or failure. If you need help running your asset, outsourcing to a third-party management company can provide real advantages. Read what they are and what to expect from a partner.

Get a Streaming Self-Storage Educational Experience With ISS Store On-Demand Video

Oct 01, 2021

On-demand video education is the most convenient way to experience the Inside Self-Storage World Expo. With the release of the full slate of seminars from this year’s event, obtaining knowledge across all aspects of the industry is just a click...

What’s Your Self-Storage Facility Occupancy? Understanding and Using the 3 Types

Oct 01, 2021

Do you know your self-storage facility’s occupancy? All three types? Did you even know there are three types? Find out how to determine each and ways you can use these statistics to improve your business.

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