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Management and Operation

As the self-storage industry evolves, day-to-day operation requires a different set of skills that includes customer-service savvy, legal know-how, and sales and marketing finesse. Operators must also define their markets, determine rental rates, choose effective advertising, and understand online marketing ... all while keeping an eye on the facility’s bottom line.

Don’t Know How to Deal With Your Self-Storage Digital Marketing? Here’s How to Get the Right Help

Jun 23, 2022

Digital marketing is a great way to build your self-storage brand and online presence, but formulating and executing an effective strategy takes time and expertise many facility operators simply don’t have. Outsourcing to an agency can ease the...

From the 2022 ISS World Expo: Gary Edmonds on When Self-Storage Owners Should Be Hands-On and When to Butt Out

Jun 22, 2022

Self-storage owners have a lot riding on the success of business. After all, it’s their investment and vision on the line, plus they may have to answer to other stakeholders. So, it’s understandable that they might be tempted to get involved in...

Prioritizing Your Self-Storage Technology Needs: A Few Key Places to Focus Your Efforts

Jun 22, 2022

Everyone is talking about the importance of adopting technology in self-storage facility operation, but unless you’re already on the cutting edge, it can be tough to know where to focus your energy and money. This article will help you prioritize...

Self-Storage Has Unique Risks! Here Are Specialty Insurance Coverages Every Owner Needs

Jun 17, 2022

While your self-storage business is likely covered by a standard insurance policy, our industry involves several unique risks. This means you need coverages that extend beyond the basics. Find out what they are and how they protect your business.

Hurricanes, Sizzling-Heat and Other Adverse Weather: Protecting Your People and Self-Storage Property This Summer

Jun 17, 2022

Summer is here, and with it comes hot weather, hurricanes and other yucky weather for most parts of the United States. What’s your plan to keep your self-storage staff, tenants and property safe? Consider the following advice.

Building a Human Resources Strategy for Remote Self-Storage Employees

Jun 16, 2022

During the pandemic, many companies pivoted to a remote-working model. The shift has proven successful for employers and is greatly desired by potential employees. If your self-storage company is using or considering this option for staff, here...

The 4-Day Work Week: Can It Work in Self-Storage?

Jun 14, 2022

Seventy U.K. companies have launched a pilot program to explore whether a four-day work week is feasible. The six-month plan includes 3,000-plus employees, who’ll receive 100% of their pay but work one less day each week. The catch? They’re...

Building a Self-Storage Brand: What It Entails and How to Do It

Jun 14, 2022

When you think about business branding, items like logos, taglines and colors likely come to mind. In reality, it involves so much more. Discover all that a brand entails and how to craft one for your self-storage operation that entices renters...

How One Self-Storage Operator Is Using Drone Technology for Site Security and Quality Control

Jun 11, 2022

Keeping eyes on an unmanned self-storage facility is an inherent challenge, so one industry operator who specializes in automated sites turned to drones. Read how 10 Federal has deployed this technology across its portfolio to beef up security and...

Economic Uncertainty Suggests the Self-Storage Industry Is About to Face It’s Next Big Test

Jun 10, 2022

With inflation at a 40-year high and many indicators pointing toward recession, the self-storage industry could be facing it’s next economic test. Though the industry has proven resilient, the dynamics heading into the next downturn are different...

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