Though you may request that your self-storage tenants provide you with advance notice when they plan to vacate their unit, some will ignore this and move out unannounced. This can leave you in a lurch, not knowing when a space is ready to go back on the market. The customer might leave trash behind, requiring clean-up, or there might be necessary repairs. Knowing when your units are going to empty helps you plan and keep inventory rent-ready.
In this thread on Self-Storage Talk, the industry’s largest online community, members are discussing the many ways surprise move-outs can hurt a self-storage operation and the tactics they use to encourage tenant-vacate notices. How is your business affected by this common problem and how do you handle it? Jump on the thread and join the convo!