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Management and Operation

As the self-storage industry evolves, day-to-day operation requires a different set of skills that includes customer-service savvy, legal know-how, and sales and marketing finesse. Operators must also define their markets, determine rental rates, choose effective advertising, and understand online marketing ... all while keeping an eye on the facility’s bottom line.

Highlights
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Self-Storage Facility Renovation and the Customer Experience
Nov 10, 2019
When it comes to renovating your self-storage facility, you must consider how changes will affect your customer experience. There are three criteria every capital-improvements project or upgrade must meet to drive customer loyalty. Read what they...
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Choosing and Maintaining Self-Storage Signage
Nov 02, 2019
Signage is vital at any self-storage property, not only for marketing but for delivering important tenant information. Read how it can impact your business, how to choose it, and how to maintain it for long life and positive curb appeal.
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