Management and Operation

As the self-storage industry evolves, day-to-day operation requires a different set of skills that includes customer-service savvy, legal know-how, and sales and marketing finesse. Operators must also define their markets, determine rental rates, choose effective advertising, and understand online marketing ... all while keeping an eye on the facility’s bottom line.

Highlights

The Vault Self Storage Promotes Business With High-Energy, Humorous Ads

Oct 17, 2018

In this montage of commercials from The Vault Self Storage in Rockwall, Texas, the operator uses a high-energy approach to promote its...

Self-Storage Talk Featured Thread: Battling the Invasion of Spiders!

Oct 16, 2018

Whether you’re a fan of spiders or shudder when one comes near, you no doubt have some at your self...

UK Self-Storage Operator Storage King Becomes Headline Sponsor for Women's Rugby Club

Oct 15, 2018

Storage King, which operates 25 self-storage properties primarily in Southeast England, has agreed to sponsor...

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5 Unique Selling Points to Optimize the Self-Storage Tenant Experience

Oct 14, 2018

What do your self-storage customers really want? Consider these five unique selling points to ensure prospects choose your facility over the competition every time.

What I’ve Learned About Using Social Media to Market Self-Storage

Oct 12, 2018

Social media has transformed the way businesses appear, advertise and interact with customers. A self-storage manager shares what he’s learned about using various platforms to market his facilities.

This Is How UK Self-Storage Operator Storage King Promotes Its Business … Gnome Sayin’?

Oct 10, 2018

What do you get when you combine cartoon gnomes with an animated company executive? A comical promo you’ll want to watch more than once! Robin Greenwood, CEO of Storage King, lends his face and voice to this original creation in which the U...

ISS Store Featured Product: Self-Storage Custom Expense Report From Colliers International

Oct 09, 2018

Whether you’re thinking about selling your self-storage property, looking to refinance or simply want to be better informed about your market, this report gives you insight to the revenue and operating costs of facilities similar to yours...

BlackMountain Partners to Replace Frozen-Food Plant With Self-Storage in New Rochelle, NY

Oct 08, 2018

Update 10/8/18 – BlackMountain and New Rochelle Birch Development have been granted an estimated $2.5 million in tax...

Containing the Chaos: Advice for Facing a Self-Storage Facility Fire

Oct 06, 2018

A fire can be devastating to a self-storage business, but if one occurs at your facility, you need to spring into action and...

Storin’ Ain’t Easy … A Day in the Life of an Independent Self-Storage Operator

Oct 05, 2018

Outsiders to the self-storage industry might think facility operation is simple, but those who manage facilities know every day...

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