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Management and Operation

As the self-storage industry evolves, day-to-day operation requires a different set of skills that includes customer-service savvy, legal know-how, and sales and marketing finesse. Operators must also define their markets, determine rental rates, choose effective advertising, and understand online marketing ... all while keeping an eye on the facility’s bottom line.

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The Polls Are Open! ISS 2018 Best of Business

Voting is now open for the ISS 2018 Best of Business reader-choice poll in which self-storage professionals identify their favorite product and service suppliers in more than 35 categories. Choose your favorite companies now!

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Self-Storage Talk Featured Thread: Manager Bonuses
Jun 15, 2018
In addition to receiving a salary or wages, many self-storage facility managers can earn bonuses or other incentives. Often, the reward is based on filling units, especially if the property is in lease-up mode. However, when a site approaches full...
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Automation Makes Its Way Into Self-Storage
Jun 14, 2018
Many industries are adopting automation to make everyday transactions faster, easier and more convenient for consumers while increasing business efficiency. It was only a matter of time before this trend made it to self-storage.
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