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As the self-storage industry evolves, day-to-day operation requires a different set of skills that includes customer-service savvy, legal know-how, and sales and marketing finesse. Operators must also define their markets, determine rental rates, choose effective advertising, and understand online marketing ... all while keeping an eye on the facility’s bottom line.
Conflict between coworkers can be a disruptive force that damages interpersonal relationships and curtails business efficiency. Read how self-storage facility employees can minimize incidents and mitigate fallout by creating a “culture of cohesion.”
To make the most money from your self-storage business, you must follow three core principles: Maximize income, decrease expenses and improve property value. Each is fully addressed in the books “How to Make Money in Self-Storage” and “How to Make...
Operating a self-storage facility that provides vehicle storage for boats, RVs and other “toys” differs from one that doesn’t. To put it simply, these renters expect more, and there are greater logistics to consider. Follow this guidance to run...
While you may have taken precautions to protect your self-storage operation against cyberthreats, when was the last time you reviewed security for physical documents you keep on the property, such as rental agreements and employee files? Here are...
The self-storage industry is constantly changing as the business world evolves. It can be tough for facility managers to adjust to shifting customer and employer expectations. But if you learn to be agile in the workplace, your career will greatly...
Self-storage operators go to great lengths to protect their facilities against crime, but the biggest business-security threats today are often online. Read about the reach of cybercriminals and how to defend your business and data against attacks.
There are many ways to go about raising rental rates in your self-storage operation. Each has its pros and cons. In this article, an owner shares a strategy that has helped his company carry out successful increases.