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March 1, 2022

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Inside Self-Storage 2021 Customer Experience DVD Package

Consumer expectations have evolved quickly, but has your self-storage customer experience grown to match? To ensure you’re consistently hitting high marks every time prospects and tenants interact with your business, take advantage of the knowledge in the following education videos. Recorded at the 2021 Inside Self-Storage World Expo, these seven sessions are available in on-demand and DVD formats.

  • Cultivating a 5-Star Experience: How to Foresee and Meet the Needs of Your Self-Storage Customers

  • Driving Self-Storage Rentals in a Zero-Click World

  • Secret Sauce: Leading the Market in a Big Way, Even as the Smaller Self-Storage Operator

  • Bridging the Digital Service Gap: Ways to Humanize Technology in Self-Storage

  • Market to the People Who Matter: Generating More Leads From Your Own Micro Market

  • SEO Is Not Dead! Why Your Self-Storage Business Still Needs It and How to Get It Done

  • Pivot to Win It: How to Think Fast and Change Quick in Any Self-Storage Service Environment

You can order DVDs individually or part of a special discount package. These seminars are also included as part of two larger bundles at significant savings. The Total Solutions package includes all 42 topics recorded during the expo, while the Operator Essentials bundle includes all 28 sessions from the Customer Experience, Management, Ownership and Technology Tracks.

Visit the ISS Store for full product details. Take advantage of education you can view from the comfort of your home or office, and ensure you’re optimizing every customer touchpoint to deliver a five-star experience!

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