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May 17, 2022

1 Min Read
Stor-N-Lock Self Storage in Palm Desert, California

A self-storage facility’s access-control gate allows tenants in good standing to come and go freely when the property is officially open. You hope renters pay attention to your business hours, follow your rules and exit the site before closing time, but the reality is they can miss or ignore this information. Then they and their vehicle can be trapped on the premises, which causes stress and inconvenience for customer and operator alike. What can you do to avoid this situation, and how do you manage it when it does occur?

In this thread on Self-Storage Talk, the industry’s largest and most active online community, members are discussing how they prevent and handle lock-ins and the role technology plays in easing these incidents. Read their advice and stories and share your own in this security- and service-themed thread.

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