Sell, Shred or Toss? What to Do With Documents and Personal Info Found During a Self-Storage Lien

Self-storage operators never know what they’ll find in a unit that has gone into lien status. It’s often furniture, tools and boxes of clothes; but along with these everyday items, you might discover documents and personal information such as birth and death certificates, medical records, bank statements, or other sensitive material. This makes selling the contents a bit trickier. Should you attempt to return these items to the tenant? Shred or dispose of them? Or does it become the problem of the auction buyer?

In this thread on Self-Storage Talk, members are discussing about how these items should be handled, legally and ethically. What would you do? Join this conversation to read what others think and share your insight.