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Inside Self-Storage World Expo Offers 4 Open-Forum Q&A Sessions

March 23, 2020

3 Min Read
Inside Self-Storage World Expo Offers 4 Open-Forum Q&A Sessions

Update 3/23/20 – The ISS World Expo has been postponed to July 21-24, and the show’s four self-storage Q&A sessions have been rescheduled accordingly. Greenberger’s Legal Q&A will now take place on July 23, 4:30-6 p.m. The three other open-forum discussions (Investing & Development, Management & Operation and Technology & Security), will occur on July 23, 11 a.m. to noon.

No action is needed from show participants who registered for the original April dates. All attendee and exhibitor registrations will be automatically transferred to the July event, according to show officials.

3/4/20 – The Inside Self-Storage (ISS) World Expo, April 14-17 at The Mirage Hotel & Casino in Las Vegas, will offer four open-forum sessions that’ll allow participants to interact with industry experts and peers. Open to all attendees and exhibitors, the first three topic-focused events will take place 11 a.m. to noon on April 16, addressing Investing & Development, Management & Operation and Technology & Security. The Legal Q&A With Jeffrey Greenberger will take place 4:30 to 6 p.m. the same day.

The Investing & Development Q&A will cover a range of topics including self-storage financing, real estate, construction materials and methods, development activity, feasibility, site design, and more. It’ll be moderated by RK Kliebenstein, leader at Coast-to-Coast Realty Advisors LLC, and Caesar Wright, president of Mako Steel Inc.

The Management & Operation Q&A will cover customer service and experience, marketing, staff issues, revenue management, sales, and other topics relevant to the daily operation of a self-storage business. The discussion will be led by Anne Ballard, president of marketing, training and developmental services, and Stacie Maxwell, vice president of marketing and training, for Universal Storage Group.

The Technology & Security Q&A will provide insight on all manner of technological tools and strategies including access control, mobile apps, management software, kiosks, automation, video cameras and more. The moderators are Thomas Brooks, managing director for PTI Security Systems, and Robert Chiti, CEO for OpenTech Alliance Inc.

In his session, industry attorney Greenberger will advise operators on a variety of self-storage legal issues including lien laws, rental agreements and the Americans With Disabilities Act. Attendees are encouraged to have their questions ready for this unrecorded session.

The ISS World Expo comprises four days of education, networking and exhibits. Designed for self-storage owners, managers, investors, builders and vendors, it draws approximately 4,000 professionals from around the world. Attendees can choose from three registration packages to participate in workshops, seminars, roundtable discussions, open-forum Q&A sessions, an evening cocktail reception, vendor presentations, and more.

This year’s event will feature 100-plus presentations and approximately 200 industry product and service exhibits. It’s produced by Inside Self-Storage, which has provided informational resources for the self-storage industry for more than 29 years. Additional educational offerings from the brand include a monthly magazine, an extensive website, the ISS Store, and Self-Storage Talk, the industry’s largest online community.


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