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3-Mile Domination Quick Hit: Stop Asking Your Self-Storage Customers What Size Unit They Need

September 6, 2013

In this "Quick Hit" video by 3 Mile Domination, Jim Ross wonders why self-storage managers waste their time asking customers what size unit they need, effectively throwing the responsibility of knowing the product on the potential tenant. Learn why and how facility operators can turn the conversation of unit needs and sizing into a customer-service opportunity that will help them turn prospects into renters.

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