Technology

With technology rapidly evolving, it’s critical self-storage managers and owners be tech-savvy. They should be able to competently navigate their facility’s management software for day-to-day operations and advanced reporting. Many management software programs remain Windows-based platform, but now operators can also choose Web-software applications. Self-storage operators are revamping their websites for better search-engine optimization for organic search results, and some are experimenting with pay-per-click advertising and third-party self-storage directories. Operators are boosting their facility websites to include real-time reservation and payment modules and other customer relationship management systems, along with blogs and articles with tips for consumers. Most operators recognize we live in a world filled with automation and consumers who want what they want when they want it. These operators are experimenting with unmanned sites, including self-storage kiosks and automated self-storage retrieval systems. Self-storage security is no longer restricted to keypad access and security gates. Today’s facilities have sophisticated video-surveillance systems with digital video recorders, individual door alarms, online remote monitoring, unit overlocks and network video recorders.


  • Effective Security Management
    Effective Security ManagementCreating a plan for protection, prevention By James Biesterfeld The security program at your self-storage facility should be managed like any other special project, but when is the right time to start planning? By far, the best time to start is ...More
    June 1, 2001 James Biesterfeld Posted in Articles, Technology
  • Staying on the Cutting Edge of Technology (For Free)
    Staying on the Cutting Edge of Technology (For Free) By R.K. Kliebenstein It recently occurred to me that with the advent of new technology, we all should to be able to dramatically reduce our office costs. Following are some ways to increase office productivity and cut ...More
    May 1, 2001 R.K. Kliebenstein Posted in Articles, Marketing, Technology
  • Self-Storage Software 2001
    Self-Storage Software 2001Making the right choice By Barry Morris The concept of "hands-on management" has changed through the years. Before the advent of technology as we know it today, many business functions, such as bookkeeping, were done manually--literally ...More
    May 1, 2001 Barry Morris Posted in Articles, Technology
  • From Not-Com to Dot-Com
    From Not-Com to Dot-ComPutting your self-storage business online By Fred S. Steingold So, you're ready to put your self-storage business online. The move from brick and mortar to "click" and mortar can be exciting--but also a bit daunting. Fortunately, there is ...More
    April 1, 2001 Fred S. Steingold Posted in Articles, Technology
  • Computer Backups
    Computer BackupsPreventing a customer-relations disaster By Michael Richards Have you seriously considered this scenario? It's Sunday morning and the phone rings. It's your manager. "Hey, boss, the office was broken into and the computer is gone. What do I do?" Do ...More
    April 1, 2001 Michael Richards Posted in Articles, Technology
  • Inside Self-Storage Magazine 03/2001: Providing Online Services
    Providing Online ServicesUse the web to get up close and personal with your customers By Steve Benson If you're not taking steps to offer your self-storage services to customers online, you're about to be left in cyberdust. Today, more than 83 percent of CEOs are embracing ...More
    March 1, 2001 Steve Benson Posted in Articles, Technology
  • Inside Self-Storage Magazine 02/2001: Online Self-Storage
    Online Self-Storage By RK Kliebenstein Editor's note: The opinions of this column are the express convictions of the author. Inside Self-Storage does not endorse individual products or services of industry suppliers. From computer bits and bytes to Xeon processors, from ...More
    February 1, 2001 RK Kliebenstein Posted in Articles, Technology
  • State of the Industry 2001
    State of the Industry 2001Will self-storage's good fortune continue? By Barry Morris After a slow beginning, the 1990s became a decade of unprecedented prosperity for the self-storage industry. New properties emerged in many markets, bringing with them burgeoning consumer ...More
    January 1, 2001 Barry Morris Posted in Articles, Development, Finance, Technology
  • Quayle Computer Concepts
    Early in 1998, Eau Claire, Wis.-based Quayle Computer Concepts entered the national market of self-storage management software with a Windows-based program called the Storage/Warehouse Asset Management Program, or SWAMP. The path to success was neither short nor easy, with ...More
    September 1, 2000 Posted in Articles, Technology
  • Door AlarmsThe hot new choice in security
    Door AlarmsThe hot new choice in security By Steve Cooper The bottom line is the bottom line in any business. In today's self-storage environment, security sells. Building a safer and more secure facility from the ground up, or upgrading an older site to better keep up with ...More
    June 1, 2000 Steve Cooper Posted in Articles, Technology