Technology

With technology rapidly evolving, it’s critical self-storage managers and owners be tech-savvy. They should be able to competently navigate their facility’s management software for day-to-day operations and advanced reporting. Many management software programs remain Windows-based platform, but now operators can also choose Web-software applications. Self-storage operators are revamping their websites for better search-engine optimization for organic search results, and some are experimenting with pay-per-click advertising and third-party self-storage directories. Operators are boosting their facility websites to include real-time reservation and payment modules and other customer relationship management systems, along with blogs and articles with tips for consumers. Most operators recognize we live in a world filled with automation and consumers who want what they want when they want it. These operators are experimenting with unmanned sites, including self-storage kiosks and automated self-storage retrieval systems. Self-storage security is no longer restricted to keypad access and security gates. Today’s facilities have sophisticated video-surveillance systems with digital video recorders, individual door alarms, online remote monitoring, unit overlocks and network video recorders.


  • Getting Connected
    EVEN THOUGH THE TITLE OF THIS ARTICLE SEEMS STRAIGHTFORWARD, there is more than enough information under the topic of communication technology to fill a university-level computer-science course. My guess would be few of us have the time or inclination to sit through a ...More
    October 1, 2002 Bill Hoban Posted in Articles, Technology
  • Imaging and the Myth of the Paperless Office
    The future of paper-based records management and storage seems safe indeed for the near and midterm future. This article discusses the need for paper, imaging applications for commercial records- management companies and new insights into the "myth of the paperless office." ...More
    September 1, 2002 Cary F. McGovern Posted in Articles, Technology
  • Collecting Your Receivables
    Your tenant stopped paying rent two months ago. He won't return your calls, and his debt now exceeds $200. You cut his lock and discover the contents of his unit are nearly worthless. It's time to consider your remedy options. An auction will cost more than $100 to ...More
    September 1, 2002 Doug Carner Posted in Articles, Technology
  • Centershift Inc.
    One doesn't need to look far to find some New Age pundit extolling the virtues of the Internet and e-commerce. The problem is it takes large sums of capital to secure the hardware infrastructure and technical staff necessary to develop and maintain leading-edge ...More
    September 1, 2002 Bill Hoban Posted in Articles, Technology
  • Increase Productivity Through Computer Networks
    What if your staff could simultaneously answer questions, process payments and perform tenant move-ins? What if you could manage your payment specials, change rental rates and modify company policies from one centralized location? The vast majority of self-storage ...More
    July 1, 2002 Doug Carner Posted in Articles, Technology
  • Remote Management
    You're across town having lunch with a business partner. You open your briefcase and, within seconds, you are both reading an up-to-the-minute analysis of the occupancies and delinquencies at your storage facility. You run a few revenue reports, review the profitability of ...More
    June 1, 2002 Doug Carner Posted in Articles, Technology
  • DOS to Windows
    Thousands of self-storage facilities have yet to make the change from DOS to Windows management software. Every one of them knows that, sooner or later, they will make this jump; but for one reason or another, they are not yet ready to do so. The most common reason, I ...More
    May 1, 2002 Michael Richards Posted in Articles, Technology
  • Creating Your Own Website
    You operate a great self-storage facility. Your site security and customer service are top-notch. You purchased advertising space in both the local newspaper and the Yellow Pages. You want to entice people from the local area, not around the globe, so a web page never ...More
    May 1, 2002 Doug Carner Posted in Articles, Technology
  • technohostage
    THE WORD ON VOCATION STREET THESE DAYS IS "Technologize or die." If you don't join in the automation nation, your competition will kick you in the dirt and laugh at your folly. Computerize, or run the risk of becoming an anathema of the business world. I hate to say it, but ...More
    May 1, 2002 Teri L. Lanza Posted in Articles, Technology
  • Must-Have Management Software
    Chart of Software Suppliers Adobe Acrobt Reader Required,available here Management software isn't just for bookkeeping, and it's no longer optional for self-storage facilities wanting to stay atop the industry curve. Software allows a facility owner and manager to ...More
    May 1, 2002 Matt Morgan Posted in Articles, Technology