Technology

With technology rapidly evolving, it’s critical self-storage managers and owners be tech-savvy. They should be able to competently navigate their facility’s management software for day-to-day operations and advanced reporting. Many management software programs remain Windows-based platform, but now operators can also choose Web-software applications. Self-storage operators are revamping their websites for better search-engine optimization for organic search results, and some are experimenting with pay-per-click advertising and third-party self-storage directories. Operators are boosting their facility websites to include real-time reservation and payment modules and other customer relationship management systems, along with blogs and articles with tips for consumers. Most operators recognize we live in a world filled with automation and consumers who want what they want when they want it. These operators are experimenting with unmanned sites, including self-storage kiosks and automated self-storage retrieval systems. Self-storage security is no longer restricted to keypad access and security gates. Today’s facilities have sophisticated video-surveillance systems with digital video recorders, individual door alarms, online remote monitoring, unit overlocks and network video recorders.


  • The Perfect Program
    Is there a perfect self-storage management software program? Sure! At least, I think there could be. Over the past few years, I’ve seen many changes in management software, including the transition from DOS- to Windowsbased programs, as well as the introduction of several ...More
    May 1, 2004 David Essman Posted in Articles, Technology
  • New-School Technology
    Customers of any business hate waiting in line, especially when they only have a quick question or want to make a payment. Banks have addressed this issue by adding self-service equipment and 24-hour, off-site banking tools. Day or night, customers can make payments and ...More
    May 1, 2004 Doug Carner Posted in Articles, Technology
  • Got Steel?
    By now, you should be aware of the most recent quandary facing self-storage: the shortage of steel in the United States and the resulting increase in prices. Inside Self- Storage and other industry educators have done their parts to inform developers and operators of how ...More
    May 1, 2004 Teri L. Lanza Posted in Articles, Technology
  • Software & Technology Vendor Showcase
    Inside Self-Storage is pleased to express its gratitude to the software and technology vendors that support this annual edition through the purchase of advertising. Look for ads from all of the following suppliers in the body of this issue. Centershift Inc. 2005 East 2700 ...More
    April 1, 2004 Posted in Articles, Technology
  • Construction Corner
    Construction Corner is a Q&A column committed to answering reader-submitted questions regarding construction and development. Inquiries may be sent to construction@ministorage.com. Q: I am an area manager for five sites in New Mexico.We are having continuing problems ...More
    April 1, 2004 Posted in Articles, Technology
  • Construction Corner
    Construction Corner is a Q&A column committed to answering reader-submitted questions regarding construction and development. Inquiries may be sent to construction@ministorage.com. Q: I will be installing a new keypad-access system at my facility here in Louisiana. Are ...More
    March 1, 2004 Posted in Articles, Technology
  • Centershift Inc.
    Providing a management software solution for multifacility owners With a focus on supporting the needs of multifacility owners, Centershift Inc. was the first company in the self-storage industry to provide a centralized, web-based, rental-management and point-of-sale ...More
    February 1, 2004 Posted in Articles, Technology
  • Construction Corner
    Construction Corner is a Q&A column committed to answering reader-submitted questions regarding construction and development. Inquiries may be sent to construction@ministorage.com. Q: We are building a parking and carport area for RV and boat parking. I currently use ...More
    February 1, 2004 Posted in Articles, Technology
  • Construction Corner
    Construction Corner is a Q&A column committed to answering reader-submitted questions regarding construction and development. Inquiries may be sent to construction@ministorage.com. The fire department is requiring me to put a “Knox Box” on the outside of each of my ...More
    January 1, 2004 Posted in Articles, Technology
  • TECHNOLOGY: THE LEAST YOU SHOULD KNOW
    Technology is more simple and complex than it used to be. This may seem contradictory, but it is true. Software is simpler:It features a graphical user interface (fonts, color, icons, etc.). There has been 30 years of research into what “easy to use” really means. It is ...More
    January 1, 2004 Michael Richards Posted in Articles, Technology