Technology

With technology rapidly evolving, it’s critical self-storage managers and owners be tech-savvy. They should be able to competently navigate their facility’s management software for day-to-day operations and advanced reporting. Many management software programs remain Windows-based platform, but now operators can also choose Web-software applications. Self-storage operators are revamping their websites for better search-engine optimization for organic search results, and some are experimenting with pay-per-click advertising and third-party self-storage directories. Operators are boosting their facility websites to include real-time reservation and payment modules and other customer relationship management systems, along with blogs and articles with tips for consumers. Most operators recognize we live in a world filled with automation and consumers who want what they want when they want it. These operators are experimenting with unmanned sites, including self-storage kiosks and automated self-storage retrieval systems. Self-storage security is no longer restricted to keypad access and security gates. Today’s facilities have sophisticated video-surveillance systems with digital video recorders, individual door alarms, online remote monitoring, unit overlocks and network video recorders.


  • Budgeting for Technology
    Technology is a key part of running any self-storage business, whether you have a single site or many. It allows you to reduce the time spent on manual, repetitive tasks and increase time spent on more productive ones, such as selling units and helping customers. As with ...More
    May 1, 2004 Michael Richards Posted in Articles, Technology
  • Time to Upgrade
    There is little doubt the modern computer has changed the face of self-storage. As our industry has matured, no factor has had more impact than the proliferation of computer use at storage sites. In the late ‘80s, industry-specific software was just coming available. Before ...More
    May 1, 2004 Dallas Dogger Posted in Articles, Technology
  • New Frontiers
    At what point does your business information shift from being an afterthought to the centerpiece of daily operations? At what point do business decisions become affected by good, timely data—decisions that effect growth and profitability and result in competitive ...More
    May 1, 2004 James Hafen Posted in Articles, Technology
  • Evaluating the Cost of Management Software
    Today’s self-storage marketplace is a hot bed of growth. Industry tradeshow attendance has more than doubled in a few short years, and the advent of automated facilities and expanding operations has brought many organizations face-to-face with state-of-the-art technology. ...More
    May 1, 2004 Andrea Medina Posted in Articles, Development, Technology
  • 05/2004: Construction Corner
    Construction Corner is a Q&A column committed to answering reader-submitted questions regarding construction and development. Inquiries may be sent to construction@ministorage.com. Q: I am in the market to purchase a newgate and surveillance system, but I am concerned ...More
    May 1, 2004 Posted in Articles, Technology
  • 10 Myths of Self-Storage Management Software
    Myth 1 “If you can’t figure out the software in five minutes, it’s too complex.” Self-storage management software is more sophisticated than it was 10 years ago because the industry itself is more sophisticated. While you would love to have software you could learn in five ...More
    May 1, 2004 Tom Garden and Alison Kiesa Posted in Articles, Technology
  • Merchant Accounts 101
    Business owners know they need to accept credit cards. But often, the things they don’t know about merchant accounts can cost them money on every transaction. Typically, they sign up with their bank or the high-pressure salesperson who magically appears as their business is ...More
    May 1, 2004 Scott Lewis Posted in Articles, Finance, Technology
  • The Perfect Program
    Is there a perfect self-storage management software program? Sure! At least, I think there could be. Over the past few years, I’ve seen many changes in management software, including the transition from DOS- to Windowsbased programs, as well as the introduction of several ...More
    May 1, 2004 David Essman Posted in Articles, Technology
  • New-School Technology
    Customers of any business hate waiting in line, especially when they only have a quick question or want to make a payment. Banks have addressed this issue by adding self-service equipment and 24-hour, off-site banking tools. Day or night, customers can make payments and ...More
    May 1, 2004 Doug Carner Posted in Articles, Technology
  • Got Steel?
    By now, you should be aware of the most recent quandary facing self-storage: the shortage of steel in the United States and the resulting increase in prices. Inside Self- Storage and other industry educators have done their parts to inform developers and operators of how ...More
    May 1, 2004 Teri L. Lanza Posted in Articles, Technology