Technology

With technology rapidly evolving, it’s critical self-storage managers and owners be tech-savvy. They should be able to competently navigate their facility’s management software for day-to-day operations and advanced reporting. Many management software programs remain Windows-based platform, but now operators can also choose Web-software applications. Self-storage operators are revamping their websites for better search-engine optimization for organic search results, and some are experimenting with pay-per-click advertising and third-party self-storage directories. Operators are boosting their facility websites to include real-time reservation and payment modules and other customer relationship management systems, along with blogs and articles with tips for consumers. Most operators recognize we live in a world filled with automation and consumers who want what they want when they want it. These operators are experimenting with unmanned sites, including self-storage kiosks and automated self-storage retrieval systems. Self-storage security is no longer restricted to keypad access and security gates. Today’s facilities have sophisticated video-surveillance systems with digital video recorders, individual door alarms, online remote monitoring, unit overlocks and network video recorders.


  • Centershift Inc.
    Providing a management software solution for multifacility owners With a focus on supporting the needs of multifacility owners, Centershift Inc. was the first company in the self-storage industry to provide a centralized, web-based, rental-management and point-of-sale ...More
    February 1, 2004 Posted in Articles, Technology
  • Construction Corner
    Construction Corner is a Q&A column committed to answering reader-submitted questions regarding construction and development. Inquiries may be sent to construction@ministorage.com. Q: We are building a parking and carport area for RV and boat parking. I currently use ...More
    February 1, 2004 Posted in Articles, Technology
  • Construction Corner
    Construction Corner is a Q&A column committed to answering reader-submitted questions regarding construction and development. Inquiries may be sent to construction@ministorage.com. The fire department is requiring me to put a “Knox Box” on the outside of each of my ...More
    January 1, 2004 Posted in Articles, Technology
  • TECHNOLOGY: THE LEAST YOU SHOULD KNOW
    Technology is more simple and complex than it used to be. This may seem contradictory, but it is true. Software is simpler:It features a graphical user interface (fonts, color, icons, etc.). There has been 30 years of research into what “easy to use” really means. It is ...More
    January 1, 2004 Michael Richards Posted in Articles, Technology
  • Construction Corner
    Construction Corner is a Q&A column committed to answering reader-submitted questions regarding construction and development. Inquiries may be sent to construction@ministorage.com. Q: My retail office has large glass windows, and I am very concerned about vandalism. ...More
    December 1, 2003 Posted in Articles, Technology
  • Not Your Father’s Mystery-Shopping Services
    Web-based reporting. Digitally recorded phone calls. Digital photos. Online reports burned onto CDs. Palm Pilots and laptop computers. Certified professionals. Same-day report turnaround. Instantaneous summary updates for true, real-time reporting. These are just some of ...More
    December 1, 2003 Ron Welty Posted in Articles, Technology
  • Construction Corner
    Construction Corner is a Q&A column committed to answering reader-submitted questions regarding construction and development. Inquiries may be sent to construction@ministorage.com. Q: I own a storage facility with multiple buildings, the newest of which is actually ...More
    November 1, 2003 Posted in Articles, Technology
  • Construction Corner
    Construction Corner is a Q&A column committed to answering reader-submitted questions regarding construction and development. Inquiries may be sent to construction@ministorage.com. Q. What kind of lighting control would you suggest that would be energy efficient? —Josh ...More
    October 1, 2003 Posted in Articles, Technology
  • Construction Corner
    Construction Corner is a Q&A column committed to answering reader-submitted questions regarding construction and development. Inquiries may be sent to construction@ministorage.com. Q: We are planning to install a music and paging system at two of our facilities. We are ...More
    September 1, 2003 Posted in Articles, Technology
  • A Time to Excel, Part II
    In part I of this article (Inside Self-Storage, July 2003), we looked at the following questions: We answered the first two questions by studying a ficititious facility. What we learned was that, by giving away 8.62 percent of its rental income in monthly discounts, the ...More
    September 1, 2003 Doug Carner Posted in Articles, Technology