Technology

With technology rapidly evolving, it’s critical self-storage managers and owners be tech-savvy. They should be able to competently navigate their facility’s management software for day-to-day operations and advanced reporting. Many management software programs remain Windows-based platform, but now operators can also choose Web-software applications. Self-storage operators are revamping their websites for better search-engine optimization for organic search results, and some are experimenting with pay-per-click advertising and third-party self-storage directories. Operators are boosting their facility websites to include real-time reservation and payment modules and other customer relationship management systems, along with blogs and articles with tips for consumers. Most operators recognize we live in a world filled with automation and consumers who want what they want when they want it. These operators are experimenting with unmanned sites, including self-storage kiosks and automated self-storage retrieval systems. Self-storage security is no longer restricted to keypad access and security gates. Today’s facilities have sophisticated video-surveillance systems with digital video recorders, individual door alarms, online remote monitoring, unit overlocks and network video recorders.


  • Real-Time Management Software
    Everyone wants to know as much information regarding the operation of their self-storage facilities as possible; and they want that information to be detailed, at their fingertips for immediate reference, and current. How "current" is a complicated question, and being able ...More
    May 1, 2003 James Hafen Posted in Articles, Technology
  • Choosing Records-Management Software
    This article reviews the basic features to look for when evaluating records-storage software packages, reveals some red flags to watch for, and discusses some of the "wow" factors in new technology that will allow you to compete with the big guys. You're new to the ...More
    May 1, 2003 Anne Sommi Edmonson Posted in Articles, Technology
  • The Future of Self-Storage Technology
    Predicting the future can be risky. Take, for example, Thomas Watson Sr. of IBM and his prediction that "Five computers should be enough," or Bill Gates' forecast that "No one will ever need more than 640k of memory." So with the expectation almost everything we can predict ...More
    May 1, 2003 Michael Richards Posted in Articles, Technology
  • Online Payment and Reservation Technology
    There is no question the Internet is becoming a standard medium for Americans to research companies and products, learn about services and conduct business. By the end of 2002, more than 136 million had access to the Internet. It is predicted that by the year 2004, the ...More
    May 1, 2003 Rick McGee and Karen Genualdi Posted in Articles, Finance, Technology
  • The Importance of Computer Backups
    Computers have become a part of doing business on a day-to-day basis. Most business operators input data, draft documents, send e-mails and visit websites regularly. At a self-storage facility, computers are used to input customer data, take payments, send letters, review ...More
    May 1, 2003 Michael Skrentny Posted in Articles, Technology
  • The Woes Of Tech Support
    "You get what you pay for." We have all heard this old adage; most of us have even said it a time or two. It rings true doesn't it? It sounds logical. Say it again, "You get what you pay for." Who could argue with that? Well, me, I guess, when it comes to software support ...More
    May 1, 2003 Gordon Quayle Posted in Articles, Technology
  • Taking the Plunge
    Are you among the tens of thousands of storage facilities that have yet to purchase Windows management software? In the early 1990s, software choices were DOS management software or DOS software with a Windows face. Then Bill Gates and Windows became the wave of the future ...More
    May 1, 2003 Doug Carner Posted in Articles, Technology
  • The Internet and Self-Storage
    It has been stated that the Internet is a solution looking for a problem. And while some companies seem to have found a niche--a problem to solve--on the World Wide Web, many others have tried and failed. What about self-storage? Do we have problems the Internet can solve? ...More
    May 1, 2003 Ramona Taylor Posted in Articles, Technology
  • Construction Corner
    Construction corner is a Q&A column committed to answering reader-submitted questions regarding construction and development. Inquiries may be sent to construction@ministorage.com. Q: I see those security cameras everywhere. Are there any special considerations for ...More
    May 1, 2003 Posted in Articles, Technology
  • Software: Choosing a Vendor and Tech-Support Package
    Recent growth in self-storage development has spawned the birth of new software packages. Our industry is perceived as lucrative for the software provider and new vendors appear often. Many soon find out they cannot make the big money and quick gains they anticipated, and ...More
    May 1, 2003 John Fogg Posted in Articles, Technology