Technology

With technology rapidly evolving, it’s critical self-storage managers and owners be tech-savvy. They should be able to competently navigate their facility’s management software for day-to-day operations and advanced reporting. Many management software programs remain Windows-based platform, but now operators can also choose Web-software applications. Self-storage operators are revamping their websites for better search-engine optimization for organic search results, and some are experimenting with pay-per-click advertising and third-party self-storage directories. Operators are boosting their facility websites to include real-time reservation and payment modules and other customer relationship management systems, along with blogs and articles with tips for consumers. Most operators recognize we live in a world filled with automation and consumers who want what they want when they want it. These operators are experimenting with unmanned sites, including self-storage kiosks and automated self-storage retrieval systems. Self-storage security is no longer restricted to keypad access and security gates. Today’s facilities have sophisticated video-surveillance systems with digital video recorders, individual door alarms, online remote monitoring, unit overlocks and network video recorders.


  • The Great Marriage: Software and Security
    To maximize their assets and stay competitive, self-storage owners look for ways to incorporate the latest technology into their facilities while maintaining reasonable prices. They jump to embrace high-end, cost-effective solutions that simplify operations, make managers ...More
    June 1, 2005 Julia Shih Posted in Articles, Technology
  • Installing Manager Upgrades
    Twenty-five years ago, I was on the management team of a small community bank. I specifically remember a meeting in 1978 in which we discussed a new product: the automated teller machine, recognized today as the ATM by every man, woman and child. Diebold, a supplier of ...More
    May 1, 2005 Rick McGee Posted in Articles, Technology
  • Just the Facts
    I grew up with Buck Rogers, Dick Tracy and a host of comic-book heroes. Yes, I’m at that age when old dogs have to learn new tricks. Remember wrist radios, space ships, transporters and a lot of other imagined futuristic inventions? Who would have thought that many of those ...More
    May 1, 2005 Fred Grauer Posted in Articles, Technology
  • The Importance of Data Accuracy
    “It’s that rotten software again!” When a technological problem surfaces at a self-storage facility, most operators assume the mistake lies with their management software. But often the software isn’t the problem. Believe it or not, errors can usually be traced back to the ...More
    May 1, 2005 Dallas Dogger Posted in Articles, Technology
  • Hi-Tech Cavalcade
    It’s a technological world, and I’m a technological girl. I prefer online shopping to braving the mall. I love my laptop. I’m addicted to my PDA, MP3 player and AIM. My phone is for text messaging, and I keep a blog. My keychain holds a USB memory key. I buy CDs only to ...More
    May 1, 2005 Teri L. Lanza Posted in Articles, Technology
  • Got Wireless?
    Wireless networks are springing up everywhere in places like Starbucks, McDonald’s, airports, hotels and libraries. It’s almost impossible to go a whole day without stumbling into a wireless zone or “hotspot.” Why are they so popular? The reason is simple: freedom from ...More
    May 1, 2005 Christine Spisto Posted in Articles, Technology
  • The Great Software Wars (Revisited)
    Eleven years ago, my company’s founder, David Reddick, wrote an article for this magazine titled “The Great Software Wars,” which addressed essentials in selecting self-storage software. I’d like to revisit the topic, looking at what has changed over time and what basics ...More
    May 1, 2005 John Fogg Posted in Articles, Technology
  • Savvy Software Shopping
    As a self-storage manager—whether for a privately held company or one publicly traded with thousands of shareholders—your job remains the same: effective operation of the business. Your facility’s management software is one of the tools that make the job possible. If you ...More
    May 1, 2005 John Rodrigues Posted in Articles, Technology
  • Consolidated Software Solutions
    In the past, multifacility self-storage operators had to deal with the frustration of running separate, unrelated copies of their management software at each of their sites. There were no options for operating multiple facilities from a consolidated database. But industry ...More
    May 1, 2005 Steven Hyman Posted in Articles, Technology
  • Rich Client or Thin Client?
    Over the past few years, technology has vastly improved the way self-storage operators do business. First, there was a mass migration from DOS to Windows-based property-management programs, and then web-based software entered the scene. New offerings brought electronic ...More
    May 1, 2005 Markus Hecker Posted in Articles, Technology