Technology

With technology rapidly evolving, it’s critical self-storage managers and owners be tech-savvy. They should be able to competently navigate their facility’s management software for day-to-day operations and advanced reporting. Many management software programs remain Windows-based platform, but now operators can also choose Web-software applications. Self-storage operators are revamping their websites for better search-engine optimization for organic search results, and some are experimenting with pay-per-click advertising and third-party self-storage directories. Operators are boosting their facility websites to include real-time reservation and payment modules and other customer relationship management systems, along with blogs and articles with tips for consumers. Most operators recognize we live in a world filled with automation and consumers who want what they want when they want it. These operators are experimenting with unmanned sites, including self-storage kiosks and automated self-storage retrieval systems. Self-storage security is no longer restricted to keypad access and security gates. Today’s facilities have sophisticated video-surveillance systems with digital video recorders, individual door alarms, online remote monitoring, unit overlocks and network video recorders.


  • Battling the Terrorist Threat
    On a quiet Sunday morning, a pickup full of explosives is driven to the local courthouse and detonated. Where did the truck and explosives come from? Perhaps your storage facility. From a terrorist’s point of view, a 10-by-40 self-storage unit offers easy access and plenty ...More
    June 1, 2006 Clark Stave Posted in Articles, Technology
  • Coming to a Self-Storage Near You
    Wireless has so many flavors and uses, it’s a bit dizzying: wireless handsets for our phones; Wi-Fi networks for laptops and PCs; cell phones; keyless entry for cars and offices; door alarms, garage-door openers, motion detectors, TV and radio. In self-storage, wireless ...More
    June 1, 2006 Tom Lewellen Posted in Articles, Technology
  • Info Rides the Radio Waves
    We have increasingly become a wireless world. Small high-powered transmitters change the way we do many things in day-to-day activities, including the many management activities at your self-storage. Some devices use infrared light to carry information, similar to your TV ...More
    June 1, 2006 Steve Cooper Posted in Articles, Technology
  • Peas in a Pod
    In recent years the buzz has been about incorporating the Internet with management tools, adding call centers to increase store traffic and utilizing kiosks. These all add value to the business either by slimming the accounting and record-keeping functions, increasing ...More
    June 1, 2006 Tim Seyfarth Posted in Articles, Technology
  • Security and Management Software
    In the early days, self-storage security relied on chain-link fences and padlocks. Management “software” was limited to a pad of paper and pencil. How things have changed! ...More
    June 1, 2006 Randy Fountain and Tony Gardner Posted in Articles, Technology
  • To Rent or Not to Rent: That Is the Customer's Question!
    Tron Jordheim of PhoneSmart will offer insights on the thought process of a potential renter as well as the criteria prospects use when choosing which a storage facility at the Inside Self-Storage Expo in Reno, Nev., July 19-22. ...More
    May 9, 2006 Posted in News, Technology
  • PhoneSmart Launches New Industry Blogs
    Columbia, Mo.-based PhoneSmart launched two new industry blogs to keep clients and industry professionals up-to-date with issues and perspectives of importance. ...More
    May 9, 2006 Posted in News, Marketing, Technology
  • To the Rescue
    Accepting timely payments is a must for your business to survive; however, in this ever-changing world where everyone is on the move, conventional methods limit a business' ability to collect on a timely basis. Businesses are forced to create solutions to meet customer ...More
    May 1, 2006 David Batterman and Brent Hoffmann Posted in Articles, Finance, Technology
  • Integration Nation
    Integration allows two or more diverse products to work together to perform a function. In the past, integration in self-storage was limited to a keypads working with gate systems, and tenants typing in codes for entry. This was a big step beyond the old tire-bell system, ...More
    May 1, 2006 Tom Lewellen Posted in Articles, Technology
  • Like a Rock
    It’s probably the question I hear most when talking with prospective customers: “With all the different software programs on the market and the varying prices, how do I know which one to buy?” The array of choices can seem overwhelming. But don’t fret; with a few basic ...More
    May 1, 2006 Michael Kelley Posted in Articles, Technology