With technology rapidly evolving, it’s critical self-storage managers and owners be tech-savvy. They should be able to competently navigate their facility’s management software for day-to-day operations and advanced reporting. Many management software programs remain Windows-based platform, but now operators can also choose Web-software applications. Self-storage operators are revamping their websites for better search-engine optimization for organic search results, and some are experimenting with pay-per-click advertising and third-party self-storage directories. Operators are boosting their facility websites to include real-time reservation and payment modules and other customer relationship management systems, along with blogs and articles with tips for consumers. Most operators recognize we live in a world filled with automation and consumers who want what they want when they want it. These operators are experimenting with unmanned sites, including self-storage kiosks and automated self-storage retrieval systems. Self-storage security is no longer restricted to keypad access and security gates. Today’s facilities have sophisticated video-surveillance systems with digital video recorders, individual door alarms, online remote monitoring, unit overlocks and network video recorders.
Using Automation to Meet Your Self-Storage Business Needs
Automation is a technology solution that supports nearly every self-storage owner’s top priorities. This article explores why operators should consider it, highlighting various tools and services available. ...More
Self-Storage Software Provider Empower Adds New Features to Storage Commander
Empower Software Technologies Inc. has added two new features to its Storage Commander self-storage management software. A text-messaging function allows storage operators to create, send and track personalized short-messaging service (SMS) texts, while Cayan LLC has been ...More
Does Your Self-Storage Business Need a Call Center?
Whether or not you realize it, your self-storage operation needs a call center. This article explains how a call center can increase customer acquisition and retention while alleviating the facility owner from worry about missed revenue opportunities. ...More
The Evolution of Self-Storage Technology: New Tools Maximize Efficiency, Convenience and More
Technology has become a true necessity in the self-storage industry. This article explores the progression of technology in this business and tools facility operators are embracing today. ...More
River Rock Capital Partners to Fund Fayetteville, NC, Self-Storage Acquisition Through New Online Platform
River Rock Capital Partners, an alternative asset-management firm, has agreed to purchase Enterprise Self-Storage in Fayetteville, N.C., for $1.7 million. The property at 2812 Enterprise Ave., near downtown, was built in 2006. The eight-building facility comprises 46,500 ...More
Self-Storage Rental Tool ClickandStor Integrates With U-Haul eMove Property-Management System
The Storage Group (TSG), an Internet-marketing company serving the self-storage industry, has interfaced its ClickandStor platform with U-Haul’s eMove property-management software system. The integration enables facility owners with their own websites to take unit ...More
Being Smart About Self-Storage Software: Advice for Choosing and Using Today's Advanced Platforms
Self-storage management software keeps evolving to meet the needs of facility operators and customers. Whether you’re looking to buy a new package or maximize your existing program, the following advice from industry providers will guide you in making the best ...More
Understanding the 3 Types of Self-Storage Management-Software Platforms
Self-storage management software helps facility operators handle the strain of day-to-day operation. To choose the right package, they must understand the difference between standalone, Web-enabled and Web-based platforms. ...More
Are You Lost in a Sea of Self-Storage Data?
We have access to so much information these days that it’s difficult to know which is reliable. Think about the ways you use data in your self-storage business. Do you know what info is accurate and the best ways analyze and apply it? The Opening Session for this ...More
Using 'Rubber-Edge' Technology in Self-Storage to Improve Profitability and Sustainability
No matter the size of your self-storage operation, technology has tangible and intangible benefits that will help you make more money and produce the results your customers deserve. This article introduces a new concept—rubber edge—that can help you use ...More