Today’s managers are so much more than simple caretakers. Self-storage managers are responsible for a facility’s marketing, daily and monthly maintenance, signage, security, renovations, curb appeal, sales, customer service, site inspections, lien sales and auctions, community relations, website, ancillary services and products, and more. Day-to-day self-storage operation requires a different set of skills that includes the handling of operational essentials, customer-service savvy, phone etiquette, legal know-how, and sales and marketing finesse. Managers must define their markets, determine rental rates and concessions, deal with the media, choose effective advertising, and understand online marketing all while keeping an eye on the facility’s bottom line.
Giving Your Self-Storage Security System a 'Wellness Checkup'
However helpful your self-storage security system has been to this point, times are changing and technology has become more advanced. But before you think about upgrades, it’s cost-effective and in the best interest of your self-storage facility to schedule a thorough ...More
Genderizing the Self-Storage Experience: Good Business or Senseless Strategy?
It’s a common belief in the self-storage industry that the majority of renters are female, and operators should strive to make their facilities cleaner and more attractive to appease/entice this market segment. But is this an archaic way of thinking? Shouldn’t we simply aim ...More
30 Kilos of Cocaine Discovered in Washington, D.C.-Area Self-Storage Unit
A large amount of cocaine was recently discovered in a Washington, D.C.-area self-storage unit during an undercover operation. ...More
North Carolina Self-Storage Owner Admits to Using Fake Cameras
A self-storage owner in Rural Hall, N.C., admitted to a local television station the security cameras perched atop his facility are fake. ...More
SpareFoot and SelfStorageFinders.com Partner to Create Self-Storage Advertising Network
Online self-storage marketplace SpareFoot has partnered with facility directory SelfStorageFinders.com, creating what the company claims is the largest advertising network in the self-storage industry. ...More
Car Chase Ensues After Possible Self-Storage Break-In in Texas
A possible theft at a self-storage facility in Beaumont, Texas, turned into a police chase Sunday. ...More
Motor Home Goes Up in Flames at CA Self-Storage Facility
Firefighters contained a motor-home fire Tuesday at a Silo Mini Storage in Ceres, Calif. ...More
$22K Theft at Middleton Mini Storage, Arkansas Police Ask Public for Help
Police are asking the public to help them identify a man who allegedly stole a trailer with $22,000 worth of lawn equipment from a self-storage facility in Bryant, Ark. ...More
Tennessee Gov. Signs Self-Storage Lien Law; OKs E-mail Delinquency Notices
Tennessee Gov. Bill Haslam signed House Bill 1265 into law on April 29, amending the current self-storage lien law to allow operators to deliver delinquency notices by hand, e-mail or other "verified" mail means. The law will go into effect July 1. ...More
Extra Space Storage Offers Assistance to Victims of Alabama Storms
Self-storage real estate investment trust Extra Space Storage is offering two months of free storage and a free bundle of packing and moving supplies valued at $50 at selected Birmingham, Ala., locations to local residents and businesses that have been impacted by the ...More