Today’s managers are so much more than simple caretakers. Self-storage managers are responsible for a facility’s marketing, daily and monthly maintenance, signage, security, renovations, curb appeal, sales, customer service, site inspections, lien sales and auctions, community relations, website, ancillary services and products, and more. Day-to-day self-storage operation requires a different set of skills that includes the handling of operational essentials, customer-service savvy, phone etiquette, legal know-how, and sales and marketing finesse. Managers must define their markets, determine rental rates and concessions, deal with the media, choose effective advertising, and understand online marketing all while keeping an eye on the facility’s bottom line.
Video Surveillance Captures Burglars Breaking Into Texas Self-Storage Unit
Video surveillance at a Garland Self Storage in Texas captured images of burglars breaking into a self-storage unit. ...More
LifeStorage of Libertyville Hosts Used-Car Tent Sale
LifeStorage of Libertyville, Ill., one of 18 self-storage facilities in the LifeStorage chain, will host a used-car tent sale Sept. 15-17 at its 700 E. Park Ave. property. ...More
Does Social Media Matter in the Self-Storage Industry?
Aside from the “everybody’s doing it” attitude, is there a real reason and relevancy to social media in the self-storage industry? Here are some guidelines to make social media work for your self-storage operation. ...More
Thieves Steal Nearly $10K in Antiques from Richmond, Ky., Self-Storage Facility
Police in Madison County, Ky., are investigating the theft of approximately $9,500 in antique goods that were stolen from Fort Knox Storage in Richmond, Ky. ...More
Storage Post Self Storage Sponsors Community Award Event for NY Youth
Storage Post Self Storage is sponsoring the first annual Duricimo Latin Awards Sept. 16 in Yonkers, N.Y. The self-storage company pledged a silver sponsorship to the event, which is the first Latin award ceremony of its kind in Westchester County. ...More
Would Customers Use a Self-Storage Mobile App? Discuss on Self-Storage Talk
According to Nielsen, 40 percent of cell phone users in the United States now carry smartphones, and as soon as next year, smartphones may cross the 50 percent line and overtake standard cell phones. The question for many self-storage operators and managers is, "Does this ...More
Illinois Self Storage Association Hosts Webinar on New State Lien Law
The Illinois Self Storage Association and industry legal expert Jeffrey Greenberger will present a one-hour webinar on the new Illinois self-storage lien law on Sept. 21, 10 a.m. EST. The online event will address the recent amendments to the Illinois Self Service Storage ...More
Vans Stolen From Self-Storage Facilities, Police Investigate Possible 9/11 Anniversary Threat
The theft of two vans from New Jersey-area self-storage facilities is being investigated by police concerned about 9/11 anniversary threats. The thefts were not connected to any specific plot, but had unusual circumstances, police said. ...More
5 Fresh Ideas to Empower Self-Storage Print Advertising
In an age where advertisements can appear in print and online as well as through television, radio, social networks and mobile devices, golden opportunities to grow your self-storage business can get lost in a delirium of unending choices. Here are five ideas and tips to ...More
9/11 and Self-Storage Security: What’s Changed?
It's been 10 years since the 9/11 terrorist attack, but the need to be vigilant is still very real. Read what self-storage operators think about today's facility security measures and how that fateful day shaped the way operators rent units. ...More