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  • Who Is Knocking at Your Door?
    Typically, the only people a self-storage owner wants to see in his facility are tenants or potential customers. However, there are always people coming and going, and many are not the tenants themselves but those on their behalf— people who work at the tenants’ businesses, ...More
    March 1, 2004 Scott I. Zucker Posted in Articles
  • The Taxman Returns
    New Year’s resolutions are now comfortably behind us. They’ve not only been forgotten, but we have forgiven ourselves for not following through. Unfortunately, I am going to give you a resolution that must be kept. You must become proactive in reviewing and protesting your ...More
    March 1, 2004 Michael L. McCune Posted in Articles
  • Construction Corner
    Construction Corner is a Q&A column committed to answering reader-submitted questions regarding construction and development. Inquiries may be sent to Q: I will be installing a new keypad-access system at my facility here in Louisiana. Are ...More
    March 1, 2004 Posted in Articles
  • The Job Search
    Many of us have had at least a few jobs in our time. If your last employment change was in the past few years, you may have noticed some rules of the game have drastically altered. On the one hand, technology such as the Internet has made our choice of position, location ...More
    March 1, 2004 David and Tina Fleming Posted in Articles
  • Using Lifts in European Self-Storage
    The self-storage industry in the United Kingdom and Europe has become more retail in its approach. In line with this change, self-storage lifts have undergone an aesthetic overhaul. Though the mechanical aspects behind the scenes remain very similar, computer technology has ...More
    March 1, 2004 Mike Carp Posted in Articles
  • First Impressions
    How many times have you driven into an area looking for a car wash only to be frustrated by not quickly finding it? What’s worse, when you finally pull into the driveway, you realize you drove by the place one or two times before recognizing it. Now you wonder why you ...More
    March 1, 2004 Fred Grauer Posted in Articles
  • Meeting Legal Needs
    I magine the following scenario: You know something is wrong with your computer, but you don’t know what; so you bring it to your local electronics store for repair. The salesperson tells you he will try to fix your problem—although he can’t guarantee a satisfactory result. ...More
    March 1, 2004 Joshua T. Kutchin Posted in Articles
  • Manager Care
    Now that spring is almost here and the long winter months almost past, it is time to take a deep breath and relax a little. This is the time to begin thinking about your facility manager, if you are an owner, or your own sanity, if you manage your own site. Being a storage ...More
    March 1, 2004 Pamela Alton Posted in Articles
  • Branding
    What is branding and what does it mean to self-storage operator? Before we answer this, I'd like to share an observation made by one of my company's marketing specialists. He said some storage operators approach their market brand in much the same way ranchers in the old ...More
    March 1, 2004 Roy Katz Posted in Articles
  • What Size Is That Space?
    Do you rent storage spaces by the square foot? It may surprise self-storage operators to learn the answer to this question is actually “no”— at least it should be. This does not mean larger spaces should rent for equal or less money than smaller ones. It’s just that rent ...More
    March 1, 2004 D. Carlos Kaslow Posted in Articles