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ISS Blog

The ISS Blog provides a series of insightful, industry-relevant posts to help readers keep abreast of the latest trends in the marketplace as well as premium content and educational offerings. Read the thoughts of the ISS content team and other industry experts on issues related to self-storage challenges, news, operation, development, marketing and much more.

Featured on ISS Blog

Inside Self-Storage World Expo Education Video Serves Pandemic-Influenced Professional Development

Inside Self-Storage World Expo Education Video Serves Pandemic-Influenced Professional Development Inside Self-Storage World Expo Education Video Serves Pandemic-Influenced Professional Development

The tagline for the just-concluded ISS World Expo, “Smart Solutions for a Changing World,” aptly addressed the far-reaching impact COVID-19 has had on the industry. Here’s a look at some of the highly relevant, pandemic-related education now available for pre-order as DVD video.

Jul 16, 2021

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4 Min Read

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Site Maintenance and Safety

Heat Wave Ahead: Keeping Yourself and Self-Storage Customers Safe Heat Wave Ahead: Keeping Yourself and Self-Storage Customers Safe

Jul 9, 2021

3 Min Read

Self-Storage and Pop Culture Continue to Collide

Self-Storage and Pop Culture Continue to Collide Self-Storage and Pop Culture Continue to Collide

Jul 2, 2021

5 Min Read

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What to Tweet? Improving Your Self-Storage Business Presence on Twitter What to Tweet? Improving Your Self-Storage Business Presence on Twitter

Jun 25, 2021

3 Min Read

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Get Over Your Social Media Anxiety! Why Your Self-Storage Operation Needs You to Engage Get Over Your Social Media Anxiety! Why Your Self-Storage Operation Needs You to Engage

Jun 18, 2021

3 Min Read

Change Is Inevitable, Even for Key Touchpoints of the Inside Self-Storage Brand

Change Is Inevitable, Even for Key Touchpoints of the Inside Self-Storage Brand Change Is Inevitable, Even for Key Touchpoints of the Inside Self-Storage Brand

Jun 11, 2021

4 Min Read

More from ISS Blog

My Story of Growing Up in the Self-Storage Industry

Management and Operation

From Keen Kid to Industry Professional: My Story of Growing Up in the Self-Storage Industry

From Keen Kid to Industry Professional: My Story of Growing Up in the Self-Storage Industry

byAllicyn Bowley

The Heat Is On: Self-Storage Experts Discuss Soaring Steel Costs

The Heat Is On: Self-Storage Experts Discuss Soaring Steel Costs

3 Critical Lessons I Learned in My First Week as a Self-Storage Manager

3 Critical Lessons I Learned in My First Week as a Self-Storage Manager

Capital Idea: Leveraging Self-Storage Educational Resources to Achieve Investment Success

Capital Idea: Leveraging Self-Storage Educational Resources to Achieve Investment Success

Capital Idea: Leveraging Self-Storage Educational Resources to Achieve Investment Success

Why Self-Storage Managers Should Embrace Association Membership

Reap the Benefits! Why Self-Storage Managers Should Embrace Association Membership

Reap the Benefits! Why Self-Storage Managers Should Embrace Association Membership

byKathleen M. Jacobs

Vehicle/Boat/RV Storage

The Rise of RV and Boat Ownership: How Can Your Self-Storage Business Benefit?

The Rise of RV and Boat Ownership: How Can Your Self-Storage Business Benefit?

Guardian Storage Aurora CO ARCO Murray.jpg

Facility Design

Hey, Good-Looking: Seeking Beautiful Images of Self-Storage Facilities

Hey, Good-Looking: Seeking Beautiful Images of Self-Storage Facilities

A First-Time Owner Shares His Journey to Finding a Suitable Self-Storage Building Site

A First-Time Owner Shares His Journey to Finding a Suitable Self-Storage Building Site

Here Comes the Sun: 3 Reasons for Self-Storage Optimism as Pandemic Clouds Begin to Break

Here Comes the Sun: 3 Reasons for Self-Storage Optimism as Pandemic Clouds Begin to Break

Here Comes the Sun: 3 Reasons for Self-Storage Optimism as Pandemic Clouds Begin to Break

Anything Can Happen at a Self-Storage Facility, So Managers Must Prepare for Everything

Management and Operation

Anything Can Happen at a Self-Storage Facility, So Managers Must Prepare for Everything

Anything Can Happen at a Self-Storage Facility, So Managers Must Prepare for Everything

Customer Service and Experience

Are You Giving Bad Service to Your Self-Storage Customers? Advice for Offering Your Best … Every Time

Are You Giving Bad Service to Your Self-Storage Customers? Advice for Offering Your Best … Every Time

Making the Move to E-Leasing: How My Self-Storage Facility Did It and What We Learned Along the Way

Making the Move to E-Leasing: How My Self-Storage Facility Did It and What We Learned Along the Way

Pandemic Pragmatism: Self-Storage Opportunities Emerge at the 1-Year Mark of COVID-19

Pandemic Pragmatism: Self-Storage Opportunities Emerge at 1-Year Mark of COVID-19

Pandemic Pragmatism: Self-Storage Opportunities Emerge at 1-Year Mark of COVID-19

Cash May Be King, But in Terms of Self-Storage Payments and Efficiency, Autopay Is Most Royal

Revenue Management

Cash May Be King, But in Terms of Self-Storage Payments and Efficiency, Autopay Is Most Royal

Cash May Be King, But in Terms of Self-Storage Payments and Efficiency, Autopay Is Most Royal

Facility Operators

COVID-19 Death Count Plus Winter Woes Equals a Lesson for Self-Storage Operators on Emergency Prep

COVID-19 Death Count Plus Winter Woes Equals a Lesson for Self-Storage Operators on Emergency Prep

Management and Operation

A Sniff of Opportunity: How My Self-Storage Facility Upped Security Through a Police K9 Program

A Sniff of Opportunity: How My Self-Storage Facility Upped Security Through a Police K9 Program

byHeather Hughes-Meek

Hit Your Self-Storage Business Targets With Help From the Latest ISS Mastery DVD Sets

Hit Your Self-Storage Business Targets With Help From the Latest ISS Mastery DVD Sets

Hit Your Self-Storage Business Targets With Help From the Latest ISS Mastery DVD Sets

A Multi-Layered Approach to Self-Storage Manager Training

Teach Your Children Well: A Multi-Layered Approach to Self-Storage Manager Training

Teach Your Children Well: A Multi-Layered Approach to Self-Storage Manager Training

byScott Weatherwax

Get Your Self-Storage Customers to Sing Your Praises With Testimonials

Get Your Self-Storage Customers to Sing Your Praises With Testimonials

Management and Operation

A 4-Part Approach: Setting a New-Year Strategy for Your Self-Storage Business

A 4-Part Approach: Setting a New-Year Strategy for Your Self-Storage Business

3 Self-Storage Business Resolutions to Ring in 2021

3 Self-Storage Business Resolutions to Ring in 2021

3 Self-Storage Business Resolutions to Ring in 2021

Self-Storage Owners: If You Want Your Business and Staff to Flourish, Prioritize Your Own Well-Being

Self-Storage Owners: If You Want Your Business and Staff to Flourish, Prioritize Your Own Well-Being

Self-Storage Owners: If You Want Your Business and Staff to Flourish, Prioritize Your Own Well-Being

bySusan Haviland

Customer Service and Experience

Gratitude Is the Best Attitude: Showing Appreciation to Your Self-Storage Tenants

Gratitude Is the Best Attitude: Showing Appreciation to Your Self-Storage Tenants

Management and Operation

Self-Storage Managers, Be a ‘Nosy Nellie’ to Keep Your Site Secure

Self-Storage Managers, Be a ‘Nosy Nellie’ to Keep Your Site Secure

byKris Fetter - DO NOT USE

Year in Review: 2020’s Top Sellers in the Inside Self-Storage Store

Year in Review: 2020’s Top Sellers in the Inside Self-Storage Store

Year in Review: 2020’s Top Sellers in the Inside Self-Storage Store

Do Your Self-Storage Customers Suffer From ‘Rate Shock’? Here’s How to Power Through It

Revenue Management

Do Your Self-Storage Customers Suffer From ‘Rate Shock’? Here’s How to Power Through It

Do Your Self-Storage Customers Suffer From ‘Rate Shock’? Here’s How to Power Through It

Customer Service and Experience

Delivering the Ultimate Care to Your Self-Storage Customers Amid Trying Times

Delivering the Ultimate Care to Your Self-Storage Customers Amid Trying Times

Customer Service and Experience

Stuff, Shmuff: Self-Storage Operators Are Really in the People Business

Stuff, Shmuff: Self-Storage Operators Are Really in the People Business

byCharles Cutbush

Leadership Can Prevent Self-Storage Operations From Getting Trapped in the ‘Twilight Zone’

Leadership Can Prevent Self-Storage Operators From Getting Trapped in the ‘Twilight Zone’

Leadership Can Prevent Self-Storage Operators From Getting Trapped in the ‘Twilight Zone’

Why You Should ‘Appsolutely’ Make Mobile Part of Your Self-Storage Customer Experience

Mobile Technology

Why You Should ‘Appsolutely’ Make Mobile Part of Your Self-Storage Customer Experience

Why You Should ‘Appsolutely’ Make Mobile Part of Your Self-Storage Customer Experience