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ISS Blog

The ISS Blog provides a series of insightful, industry-relevant posts to help readers keep abreast of the latest trends in the marketplace as well as premium content and educational offerings. Read the thoughts of the ISS content team and other industry experts on issues related to self-storage challenges, news, operation, development, marketing and much more.

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Market Conditions

The Results Are In! Self-Storage Market Winners and Losers From the ‘Great Relocation’The Results Are In! Self-Storage Market Winners and Losers From the ‘Great Relocation’

There was a lot of discussion last year about a mass exodus of people away from some metro areas and how those shifts were affecting self-storage move-ins and move-outs. The U.S. Census Bureau just released official data on population shifts between 2020 and 2021, so let’s see who the biggest winners and losers were from what’s been dubbed the “Great Relocation.”

Apr 1, 2022

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6 Min Read

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Customer Service and Experience

It’s Time to Set Boundaries With Your Self-Storage Customers!It’s Time to Set Boundaries With Your Self-Storage Customers!

byAdam Armstrong

Mar 25, 2022

3 Min Read

Prevent Catastrophe by Monitoring for Cracks in Your Self-Storage Operation

Management and Operation

Prevent Catastrophe by Monitoring for Cracks in Your Self-Storage Operation Prevent Catastrophe by Monitoring for Cracks in Your Self-Storage Operation

Mar 18, 2022

3 Min Read

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Enforcing Zero Tolerance of Harassment in the Self-Storage Workplace Enforcing Zero Tolerance of Harassment in the Self-Storage Workplace

Mar 11, 2022

3 Min Read

Self-storage corporate conscience

Management and Operation

World Events May Be Reason for Self-Storage Businesses to Think About Their Corporate Conscience World Events May Be Reason for Self-Storage Businesses to Think About Their Corporate Conscience

Mar 4, 2022

3 Min Read

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Security and Technology

The Cashless Conundrum: Banning Paper and Embracing Other Self-Storage Technology The Cashless Conundrum: Banning Paper and Embracing Other Self-Storage Technology

Feb 25, 2022

3 Min Read

More from ISS Blog

The So-Called Ugly Duckling Self-Storage Properties Are Having a Rich Moment

Investing and Real Estate

The So-Called Ugly Duckling Self-Storage Properties Are Having a Rich Moment

The So-Called Ugly Duckling Self-Storage Properties Are Having a Rich Moment

Practicing Self-Compassion to Become a Self-Storage Rock Star

Practicing Self-Compassion to Become a Self-Storage Rock Star

Imagining How the Metaverse Might Transform Future Self-Storage Events

Imagining How the Metaverse Might Transform Future Self-Storage Events

Imagining How the Metaverse Might Transform Future Self-Storage Events

This Could’ve Been an Email: Making Your Self-Storage Meetings Count

This Could’ve Been an Email: Making Your Self-Storage Meetings Count

The Good, Bad and the Ugly of Self-Storage Overbuilding

Market Conditions

The Good, Bad and the Ugly of Self-Storage Overbuilding

The Good, Bad and the Ugly of Self-Storage Overbuilding

byJeffrey Turnbull

Site Maintenance and Safety

Scary Situations in Self-Storage: Do You Feel Safe at Work?

Scary Situations in Self-Storage: Do You Feel Safe at Work?

Self-Storage Temperature Check: Gauging the Status of 6 Industry Items Heading Into the New Year

Self-Storage Temperature Check: Gauging the Status of 6 Industry Items Heading Into the New Year

Self-Storage Temperature Check: Gauging the Status of 6 Industry Items Heading Into the New Year

Management and Operation

Here’s to You! Cheers to a Year of Self-Storage Success

Here’s to You! Cheers to a Year of Self-Storage Success

Breaking Into the Self-Storage Biz: My Advice for New Investors

Investing and Real Estate

Breaking Into the Self-Storage Biz: My Advice for New Investors

Breaking Into the Self-Storage Biz: My Advice for New Investors

Site Maintenance and Safety

The Lesson This Self-Storage Manager Learned From a Pint-Sized Golf-Cart Highjacker

The Lesson This Self-Storage Manager Learned From a Pint-Sized Golf-Cart Highjacker

byJennifer Blake

Winter Release! New Self-Storage Educational Products on Tap Provide Holiday Cheers

Winter Release! New Self-Storage Educational Products on Tap Provide Holiday Cheers

Winter Release! New Self-Storage Educational Products on Tap Provide Holiday Cheers

‘Tis the Season of Giving … and Theft? Staying Vigilant to Protect Your Self-Storage Business

‘Tis the Season of Giving … and Theft? Staying Vigilant to Protect Your Self-Storage Business

4 Tenets of Successful Self-Storage Operation

Management and Operation

Separating the Wheat From the Chaff: 4 Tenets of Successful Self-Storage Operation

Separating the Wheat From the Chaff: 4 Tenets of Successful Self-Storage Operation

Charity and Fundraising

Planning Your Holiday Giving: The Many Ways Self-Storage Operators Can Make a Difference

Planning Your Holiday Giving: The Many Ways Self-Storage Operators Can Make a Difference

Dealing With Death: Compassionate Self-Storage Operators Can Help Customers Cope With Loss

Dealing With Death: Compassionate Self-Storage Operators Can Help Customers Cope With Loss

Dealing With Death: Compassionate Self-Storage Operators Can Help Customers Cope With Loss

Level Up Your Communication Skills to Improve Self-Storage Operations

Level Up Your Communication Skills to Improve Self-Storage Operations

Now That Self-Storage Has Caught Up to Millennials, It’s Time to Start Thinking About Gen Z

Now That Self-Storage Has Caught Up to Millennials, It’s Time to Start Thinking About Gen Z

Now That Self-Storage Has Caught Up to Millennials, It’s Time to Start Thinking About Gen Z

Revenue Management

Money In, Money Out: It’s Time to Get a Handle on Your Self-Storage Operational Finances

Money In, Money Out: It’s Time to Get a Handle on Your Self-Storage Operational Finances

Vagrants and Vandals: How I Dealt With Those Who Misused My Self-Storage Property

Vagrants and Vandals: How I Dealt With Those Who Misused My Self-Storage Property

Get a Streaming Self-Storage Educational Experience With ISS Store On-Demand Video

Get a Streaming Self-Storage Educational Experience With ISS Store On-Demand Video

Get a Streaming Self-Storage Educational Experience With ISS Store On-Demand Video

Management and Operation

Detecting and Avoiding Con Artists Who Are Targeting Your Self-Storage Business

Detecting and Avoiding Con Artists Who Are Targeting Your Self-Storage Business

Lessons From a Longboat: Don’t Let These Customer-Service Shortcomings Sink Your Self-Storage Operation

Customer Service and Experience

Lessons From a Longboat: Don’t Let These Customer-Service Shortcomings Sink Your Self-Storage Operation

Lessons From a Longboat: Don’t Let These Customer-Service Shortcomings Sink Your Self-Storage Operation

Conversions and Renovations

Property TLC: Renovation Resources to Help You Spruce Up Your Self-Storage Site

Property TLC: Renovation Resources to Help You Spruce Up Your Self-Storage Site

Bench Advertising and Self-Storage: How an Old-School Approach Can Bring Plenty of New Business

Bench Advertising and Self-Storage: How an Old-School Approach Can Bring Plenty of New Business

Bench Advertising and Self-Storage: How an Old-School Approach Can Bring Plenty of New Business

Open, Open: Crafting an Email Message That’ll Entice Your Self-Storage Audience

Open, Open: Crafting an Email Message That’ll Entice Your Self-Storage Audience

How to Capture More Student Renters for Your Self-Storage Facility

Give It the Old College Try! How to Capture More Student Renters for Your Self-Storage Facility

Give It the Old College Try! How to Capture More Student Renters for Your Self-Storage Facility

Eco Friendly Storage

Making Changes That Benefit Your Self-Storage Business and Mother Earth

Making Changes That Benefit Your Self-Storage Business and Mother Earth

Who’s King of the Self-Storage Mountain? Follow All the Players With the ISS Top-Operators Lists

Who’s King of the Self-Storage Mountain? Follow All the Players With the ISS Top-Operators Lists

Who’s King of the Self-Storage Mountain? Follow All the Players With the ISS Top-Operators Lists

Making the Most of Merchandise: Retail-Sales Advice From Atlantic Self Storage

Making the Most of Merchandise: Retail-Sales Advice From Atlantic Self Storage

byMark Skrzypczak

Management and Operation

Are You a List-Maker? A Better Way to Manage Your Self-Storage Tasks

Are You a List-Maker? A Better Way to Manage Your Self-Storage Tasks