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The ISS Blog provides a series of insightful, industry-relevant posts to help readers keep abreast of the latest trends in the marketplace as well as premium content and educational offerings. Read the thoughts of the ISS content team and other industry experts on issues related to self-storage challenges, news, operation, development, marketing and much more.


Teri L. Lanza,
Vice President

Tony Jones,
Contributing Editor/Store Manager

Amy Campbell,
Editor
08/18/2016

Is Your Self-Storage Occupancy at 100 Percent? Here’s Why It Shouldn’t Be

By Amy Campbell
In the world of self-storage, the phrase, “My facility is 100 percent occupied,” was once considered a great statement to make. However, if you claim it nowadays, you might be in for a lecture. This is where revenue management plays a critical role. With self-storage demand at an all-time high, you simply can’t ignore the importance of having a proper plan in place.
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08/15/2016

In Self-Storage and Beyond, We Live in an On-Demand World

By Teri Lanza
From media and software to food and services, consumers are demanding more and more instant gratification. We live in an on-demand world, and there’s a quickly expanding universe of things we can acquire or achieve with a simple Internet connection. For self-storage customers, there are several on-demand solutions. For facility operators, the list of products and services that can be delivered immediately is steadily growing. Many vendors—including the ISS Store—are increasing these types of offerings. See what’s available on the education side of the business.
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08/04/2016

Avoiding Slips, Trips and Falls at Your Self-Storage Facility

By Guest
Obstructed walkways. Water runoff. Uneven surfaces. What do these have in common? Each is a potential hazard for self-storage customers, staff and guests. Learn how you can prevent slips, trips, and falls.   ...
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07/21/2016

Avoiding Heat Stress: Keeping Self-Storage Operators and Tenants Safe

By Amy Campbell
As a self-storage operator, you likely spend most of your day indoors. However, there will be times when you need to be outside. It’s critical to be cognizant about heat stress for your own safety and that of your customers.
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07/15/2016

How to Create an Impressive PowerPoint Presentation for Self-Storage Seminars and More

By Teri Lanza
Last month, I provided a series of guidelines and tips for people interested in speaking at the 2017 ISS Expo or other industry event and promised to return and address the creation of a strong PowerPoint deck, as this is often the primary visual for any live or pre-recorded seminar. So let’s dive in. What you’ll get here are several sound, general strategies as well as some etiquette, if you will, for creating an attractive presentation that will cleanly convey your message and make it easy for the audience to follow your speech.
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07/07/2016

Throw Away Your Self-Storage Rate Card by Negotiating Your Prices

By Guest
Self-storage managers are often trained to sell units off of fixed prices, but guest blogger Scott Simon of A1 U Store It in St. Louis argues managers should throw away their rate cards and negotiate higher prices with customers. Simon offers tips on how starting at a higher price can make tenants believe they’re getting a bargain, while increasing revenue for the business.
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07/01/2016

Early Education Can Protect Against Self-Storage Culture Shock

By Tony Jones
A recent move to a small, lakeside community from the big city has the potential to create culture shock. Similarly, investors, developers, managers and owners new to self-storage can quickly find themselves apprehensive or overwhelmed by their new endeavor. Prepare for your new normal with confidence through professional development and education DVDs from the ISS Store.
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