ISS Blog

The ISS Blog provides a series of insightful, industry-relevant posts to help readers keep abreast of the latest trends in the marketplace as well as premium content and educational offerings. Read the thoughts of the ISS content team and other industry experts on issues related to self-storage challenges, news, operation, development, marketing and much more.

Featured on ISS Blog

Twitter-Icon.jpg
Marketing
What to Tweet? Improving Your Self-Storage Business Presence on TwitterWhat to Tweet? Improving Your Self-Storage Business Presence on Twitter

One social media site that’s easy and fun to use is Twitter. But what should you “tweet”? Follow these examples from self-storage operators who’ve mastered how to create sharable messages.

byAmy Campbell
Jun 25, 2021
|
3 Min Read
Nervous-Anxiety-Computer_0.jpg
Marketing
Get Over Your Social Media Anxiety! Why Your Self-Storage Operation Needs You to EngageGet Over Your Social Media Anxiety! Why Your Self-Storage Operation Needs You to Engage
byAmy Campbell
Jun 18, 2021
3 Min Read
Change Is Inevitable, Even for Key Touchpoints of the Inside Self-Storage Brand
ISS Brand
Change Is Inevitable, Even for Key Touchpoints of the Inside Self-Storage BrandChange Is Inevitable, Even for Key Touchpoints of the Inside Self-Storage Brand
byTony Jones
Jun 11, 2021
4 Min Read
My Story of Growing Up in the Self-Storage Industry
Management and Operation
From Keen Kid to Industry Professional: My Story of Growing Up in the Self-Storage IndustryFrom Keen Kid to Industry Professional: My Story of Growing Up in the Self-Storage Industry
byAllicyn Bowley
Jun 4, 2021
3 Min Read
Hot-Steel.jpg
Construction
The Heat Is On: Self-Storage Experts Discuss Soaring Steel CostsThe Heat Is On: Self-Storage Experts Discuss Soaring Steel Costs
byAmy Campbell
May 28, 2021
9 Min Read
Mistakes-Lessons.jpg
Staffing
3 Critical Lessons I Learned in My First Week as a Self-Storage Manager3 Critical Lessons I Learned in My First Week as a Self-Storage Manager
byJosh Parker
May 21, 2021
3 Min Read

More from ISS Blog

Capital Idea: Leveraging Self-Storage Educational Resources to Achieve Investment Success
ISS Brand
Capital Idea: Leveraging Self-Storage Educational Resources to Achieve Investment Success
Capital Idea: Leveraging Self-Storage Educational Resources to Achieve Investment Success
May 14, 2021
|
4 Min Read
byTony Jones
Why Self-Storage Managers Should Embrace Association Membership
Associations
Reap the Benefits! Why Self-Storage Managers Should Embrace Association Membership
Reap the Benefits! Why Self-Storage Managers Should Embrace Association Membership
May 7, 2021
|
4 Min Read
byKathleen M. Jacobs
RVs-Parked.jpg
Vehicle/Boat/RV Storage
The Rise of RV and Boat Ownership: How Can Your Self-Storage Business Benefit?
The Rise of RV and Boat Ownership: How Can Your Self-Storage Business Benefit?
Apr 30, 2021
|
3 Min Read
byAmy Campbell
Guardian Storage Aurora CO ARCO Murray.jpg
Facility Design
Hey, Good-Looking: Seeking Beautiful Images of Self-Storage Facilities
Hey, Good-Looking: Seeking Beautiful Images of Self-Storage Facilities
Apr 23, 2021
|
3 Min Read
byAmy Campbell
Site-Selection-Map-Pencil.jpg
Site Selection
A First-Time Owner Shares His Journey to Finding a Suitable Self-Storage Building Site
A First-Time Owner Shares His Journey to Finding a Suitable Self-Storage Building Site
Apr 16, 2021
|
4 Min Read
byChad Smurawa
Here Comes the Sun: 3 Reasons for Self-Storage Optimism as Pandemic Clouds Begin to Break
ISS Brand
Here Comes the Sun: 3 Reasons for Self-Storage Optimism as Pandemic Clouds Begin to Break
Here Comes the Sun: 3 Reasons for Self-Storage Optimism as Pandemic Clouds Begin to Break
Apr 9, 2021
|
6 Min Read
byTony Jones
Anything Can Happen at a Self-Storage Facility, So Managers Must Prepare for Everything
Management and Operation
Anything Can Happen at a Self-Storage Facility, So Managers Must Prepare for Everything
Anything Can Happen at a Self-Storage Facility, So Managers Must Prepare for Everything
Apr 2, 2021
|
5 Min Read
byRebekka Kent
Disastified-Satisifed-Cut-Scissors.jpg
Customer Service and Experience
Are You Giving Bad Service to Your Self-Storage Customers? Advice for Offering Your Best … Every Time
Are You Giving Bad Service to Your Self-Storage Customers? Advice for Offering Your Best … Every Time
Mar 26, 2021
|
4 Min Read
byAmy Campbell
Tablet-Lease-Agreement-Digital.jpg
Legal Issues
Making the Move to E-Leasing: How My Self-Storage Facility Did It and What We Learned Along the Way
Making the Move to E-Leasing: How My Self-Storage Facility Did It and What We Learned Along the Way
Mar 19, 2021
|
4 Min Read
byRuben Elenes
Pandemic Pragmatism: Self-Storage Opportunities Emerge at the 1-Year Mark of COVID-19
ISS Brand
Pandemic Pragmatism: Self-Storage Opportunities Emerge at 1-Year Mark of COVID-19
Pandemic Pragmatism: Self-Storage Opportunities Emerge at 1-Year Mark of COVID-19
Mar 12, 2021
|
4 Min Read
byTony Jones
Cash May Be King, But in Terms of Self-Storage Payments and Efficiency, Autopay Is Most Royal
Revenue Management
Cash May Be King, But in Terms of Self-Storage Payments and Efficiency, Autopay Is Most Royal
Cash May Be King, But in Terms of Self-Storage Payments and Efficiency, Autopay Is Most Royal
Mar 5, 2021
|
3 Min Read
byHenry Clark
Prep-Emergency.jpg
Facility Operators
COVID-19 Death Count Plus Winter Woes Equals a Lesson for Self-Storage Operators on Emergency Prep
COVID-19 Death Count Plus Winter Woes Equals a Lesson for Self-Storage Operators on Emergency Prep
Feb 26, 2021
|
4 Min Read
byAmy Campbell
Police-Dog-With-Officers.jpg
Management and Operation
A Sniff of Opportunity: How My Self-Storage Facility Upped Security Through a Police K9 Program
A Sniff of Opportunity: How My Self-Storage Facility Upped Security Through a Police K9 Program
Feb 19, 2021
|
3 Min Read
byHeather Hughes-Meek
Hit Your Self-Storage Business Targets With Help From the Latest ISS Mastery DVD Sets
ISS Brand
Hit Your Self-Storage Business Targets With Help From the Latest ISS Mastery DVD Sets
Hit Your Self-Storage Business Targets With Help From the Latest ISS Mastery DVD Sets
Feb 12, 2021
|
4 Min Read
byTony Jones
A Multi-Layered Approach to Self-Storage Manager Training
Staffing
Teach Your Children Well: A Multi-Layered Approach to Self-Storage Manager Training
Teach Your Children Well: A Multi-Layered Approach to Self-Storage Manager Training
Feb 5, 2021
|
4 Min Read
byScott Weatherwax
Sing-Praise.jpg
Marketing
Get Your Self-Storage Customers to Sing Your Praises With Testimonials
Get Your Self-Storage Customers to Sing Your Praises With Testimonials
Jan 29, 2021
|
4 Min Read
byAmy Campbell
Cliff-Jump-2020-2021.jpg
Management and Operation
A 4-Part Approach: Setting a New-Year Strategy for Your Self-Storage Business
A 4-Part Approach: Setting a New-Year Strategy for Your Self-Storage Business
Jan 22, 2021
|
4 Min Read
byGary Edmonds
3 Self-Storage Business Resolutions to Ring in 2021
ISS Brand
3 Self-Storage Business Resolutions to Ring in 2021
3 Self-Storage Business Resolutions to Ring in 2021
Jan 15, 2021
|
3 Min Read
byTony Jones
Self-Storage Owners: If You Want Your Business and Staff to Flourish, Prioritize Your Own Well-Being
Staffing
Self-Storage Owners: If You Want Your Business and Staff to Flourish, Prioritize Your Own Well-Being
Self-Storage Owners: If You Want Your Business and Staff to Flourish, Prioritize Your Own Well-Being
Jan 8, 2021
|
3 Min Read
bySusan Haviland
Gratitude-Journal.jpg
Customer Service and Experience
Gratitude Is the Best Attitude: Showing Appreciation to Your Self-Storage Tenants
Gratitude Is the Best Attitude: Showing Appreciation to Your Self-Storage Tenants
Dec 25, 2020
|
4 Min Read
Nosy-Woman-Blinds-Lookout.jpg
Management and Operation
Self-Storage Managers, Be a ‘Nosy Nellie’ to Keep Your Site Secure
Self-Storage Managers, Be a ‘Nosy Nellie’ to Keep Your Site Secure
Dec 18, 2020
|
4 Min Read
byKris Fetter - DO NOT USE
Year in Review: 2020’s Top Sellers in the Inside Self-Storage Store
ISS Brand
Year in Review: 2020’s Top Sellers in the Inside Self-Storage Store
Year in Review: 2020’s Top Sellers in the Inside Self-Storage Store
Dec 11, 2020
|
9 Min Read
byTony Jones
Do Your Self-Storage Customers Suffer From ‘Rate Shock’? Here’s How to Power Through It
Revenue Management
Do Your Self-Storage Customers Suffer From ‘Rate Shock’? Here’s How to Power Through It
Do Your Self-Storage Customers Suffer From ‘Rate Shock’? Here’s How to Power Through It
Dec 4, 2020
|
4 Min Read
byAnna Ross
Care-Heart-Hands.jpg
Customer Service and Experience
Delivering the Ultimate Care to Your Self-Storage Customers Amid Trying Times
Delivering the Ultimate Care to Your Self-Storage Customers Amid Trying Times
Nov 27, 2020
|
3 Min Read
byAmy Campbell
Care-Protect-Paper-People.jpg
Customer Service and Experience
Stuff, Shmuff: Self-Storage Operators Are Really in the People Business
Stuff, Shmuff: Self-Storage Operators Are Really in the People Business
Nov 20, 2020
|
2 Min Read
byCharles Cutbush
Leadership Can Prevent Self-Storage Operations From Getting Trapped in the ‘Twilight Zone’
ISS Brand
Leadership Can Prevent Self-Storage Operators From Getting Trapped in the ‘Twilight Zone’
Leadership Can Prevent Self-Storage Operators From Getting Trapped in the ‘Twilight Zone’
Nov 13, 2020
|
4 Min Read
byTony Jones
Why You Should ‘Appsolutely’ Make Mobile Part of Your Self-Storage Customer Experience
Mobile Technology
Why You Should ‘Appsolutely’ Make Mobile Part of Your Self-Storage Customer Experience
Why You Should ‘Appsolutely’ Make Mobile Part of Your Self-Storage Customer Experience
Nov 6, 2020
|
3 Min Read
byEric Case
Hand-No-Refuse-Customer-Rental_0.jpg
Management and Operation
Just Say No! Sometimes, It’s OK—Even Best—to Turn Away a Self-Storage Customer
Just Say No! Sometimes, It’s OK—Even Best—to Turn Away a Self-Storage Customer
Oct 30, 2020
|
4 Min Read
byWendy Carlson
Maintenance-Checklist-Spiral-Notebook.jpg
Site Maintenance and Safety
Tackling the Endless To-Do List: Advice on Self-Storage Property Care
Tackling the Endless To-Do List: Advice on Self-Storage Property Care
Oct 23, 2020
|
3 Min Read
byAmy Campbell
Financial-Recovery-Plan-Revenue-Letters.jpg
Revenue Management
Can You Recover Lost Self-Storage Revenue During COVID-19? This Operator Says ‘Yes!’
Can You Recover Lost Self-Storage Revenue During COVID-19? This Operator Says ‘Yes!’
Oct 16, 2020
|
3 Min Read
byJoel Sikkila
Latest News

Self-Storage TV

Staffing
Find a Better Fit: What Previous Work Environments Can Tell You About Self-Storage Job Candidates
Find a Better Fit: What Previous Work Environments Can Tell You About Self-Storage Job Candidates

Apr 25, 2024

Eco Friendly Storage
From the 2024 ISS World Expo: Melissa Anderson Discusses Sustainability in Self-Storage Development
From the 2024 ISS World Expo: Melissa Anderson Discusses Sustainability in Self-Storage Development

Apr 18, 2024

Acquisitions/Buying
6 Factors You Must Investigate Before Moving Forward With a Self-Storage Acquisition
6 Factors You Must Investigate Before Moving Forward With a Self-Storage Acquisition

Apr 11, 2024

Conversions and Renovations
A Candid Conversation About Self-Storage Conversion: Exploring a Recent Project in Marion, OH
A Candid Conversation About Self-Storage Conversion: Exploring a Recent Project in Marion, OH

Apr 4, 2024

Marketing
Wary of Promoting Your Self-Storage Business on Social Media? Heed This Advice for Better Online Presence
Wary of Promoting Your Self-Storage Business on Social Media? Heed This Advice for Better Online Presence

Mar 28, 2024

Trending Articles
Apr 17 - May 17, 2024
NEW PODCAST! In this latest episode of “Sounds of Storage,” we talk with StoragePug's Tommy Nguyen about grassroots marketing, including what it entails for self-storage operators, why it’s making a “comeback,” and how to do it effectively.
LISTEN NOW
Subscribe to Our Weekly Newsletter
ISS is the most comprehensive source for self-storage news, feature stories, videos and more.