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The ISS Blog provides a series of insightful, industry-relevant posts to help readers keep abreast of the latest trends in the marketplace as well as premium content and educational offerings. Read the thoughts of the ISS content team and other industry experts on issues related to self-storage challenges, news, operation, development, marketing and much more.

Teri L. Lanza,
Vice President

Tony Jones,
Contributing Editor/Store Manager

Amy Campbell,

How to Keep Pests Out of Your Self-Storage Facility

By Jonathan Fesmire
Nothing can spoil a tenant’s perception of a self-storage facility faster than finding an infestation of bugs or rodents in a unit. Guest blogger Jonathan Fesmire from offers tips on how to protect a property against pests, whether you hire an exterminator or take on the task alone.
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Drive Your Self-Storage Operation by Exploiting Data and Technology

By Scott Evans
How did U.K.-based Pink Self Storage manage to open four locations and achieve double-digit revenue growth each month? Guest blogger Scott Evans says the key to the company’s early success has been its strategy to focus on marketing, digital technologies and data to fine tune its customer cost per acquisition.
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The Dreaded Self-Storage Employee Evaluation: Easing the Pain of This Necessary Task

By Amy Campbell
Whether you stick with a simple written evaluation form or try an online version, it’s critical you’re engaging self-storage staff about their overall job performance. Let's look at some suggestions for conducting and receiving evaluations that will keep everyone moving forward in the right direction.
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The Chilean Self-Storage Industry: My Perspective as Founder of Aki KB Minibodegas

By Arie Rezepka
Although growing, the self-storage industry in Chile still faces many challenges, particularly in new development. The author offers insight into these obstacles as well as how operators are responding.
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Deflecting the Self-Storage Winter Slump With Marvelous Marketing

By Matt Casady
Seasonal drop-offs during the wintertime are an issue that almost every self-storage operator faces. To get your year off to a strong start, here are a few ideas to help you drum up new business this winter.   ...
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City Restrictions Against Self-Storage Development Create New Barriers to Entry

By Tony Jones
Some cities have taken notice of the number of self-storage facilities either proposed or under development in their region and become leery of the buildout. In reaction, some have either considered action to curb self-storage development or passed measures to ban or restrict projects. This new climate requires a strategic, eyes-wide-open approach for success.
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Self-Storage Squatters: Uncovering and Booting Live-In Tenants Before They Get Comfortable

By Amy Campbell
A recently posted video from a guy who claims he lived in a U-Haul self-storage unit for two months is a cautionary tale for operators everywhere. How can you prevent this from happening at your site? ...
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