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ISS Blog RSS

The ISS Blog provides a series of insightful, industry-relevant posts to help readers keep abreast of the latest trends in the marketplace as well as premium content and educational offerings. Read the thoughts of the ISS content team and other industry experts on issues related to self-storage challenges, news, operation, development, marketing and much more.


Teri L. Lanza,
Editorial Director

Tony Jones,
Contributing Editor/Store Manager

Amy Campbell,
Editor
07/21/2016

Avoiding Heat Stress: Keeping Self-Storage Operators and Tenants Safe

By Amy Campbell
As a self-storage operator, you likely spend most of your day indoors. However, there will be times when you need to be outside. It’s critical to be cognizant about heat stress for your own safety and that of your customers.
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07/15/2016

How to Create an Impressive PowerPoint Presentation for Self-Storage Seminars and More

By Teri Lanza
Last month, I provided a series of guidelines and tips for people interested in speaking at the 2017 ISS Expo or other industry event and promised to return and address the creation of a strong PowerPoint deck, as this is often the primary visual for any live or pre-recorded seminar. So let’s dive in. What you’ll get here are several sound, general strategies as well as some etiquette, if you will, for creating an attractive presentation that will cleanly convey your message and make it easy for the audience to follow your speech.
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07/07/2016

Throw Away Your Self-Storage Rate Card by Negotiating Your Prices

By Guest
Self-storage managers are often trained to sell units off of fixed prices, but guest blogger Scott Simon of A1 U Store It in St. Louis argues managers should throw away their rate cards and negotiate higher prices with customers. Simon offers tips on how starting at a higher price can make tenants believe they’re getting a bargain, while increasing revenue for the business.
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07/01/2016

Early Education Can Protect Against Self-Storage Culture Shock

By Tony Jones
A recent move to a small, lakeside community from the big city has the potential to create culture shock. Similarly, investors, developers, managers and owners new to self-storage can quickly find themselves apprehensive or overwhelmed by their new endeavor. Prepare for your new normal with confidence through professional development and education DVDs from the ISS Store.
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06/23/2016

Automatic Billing: A Self-Storage Manager’s Friend

By Guest
Getting your self-storage tenants to sign up for automatic billing is easier than you think. The author shows how a simple change in your approach will have your tenants handing over their credit cards.
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06/16/2016

Lessons to Learn From a Recent Self-Storage Tenant Shooting: What’s Your Responsibility?

By Amy Campbell
A recent shooting a CubeSmart facility offers some lessons on safety and security for all self-storage operators. Here are some steps you can take to keep your property safe.
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06/09/2016

Becoming an Excellent Presenter: Tips for Speaking at ISS Expo and Other Industry Events

By Teri Lanza
We’re getting ready to issue our “call for presenters” for the 2017 ISS Expo, which has me thinking about public-speaking tips. If you’re interested in presenting a seminar at our show or another industry event—positioning yourself as a business authority while delivering a speech that captivates spectators and pleases your host—follow these essential guidelines.
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