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The ISS Blog provides a series of insightful, industry-relevant posts to help readers keep abreast of the latest trends in the marketplace as well as premium content and educational offerings. Read the thoughts of the ISS content team and other industry experts on issues related to self-storage challenges, news, operation, development, marketing and much more.


Teri L. Lanza,
Vice President

Tony Jones,
Contributing Editor/Store Manager

Amy Campbell,
Editor
01/23/2014

New Self-Storage Developments are Coming! Are You Prepared to Fight?

By Guest
The successful track record of self-storage coupled with attractive capitalization rates has spurred an explosion of new development and business competition across the nation. Like Paul Revere riding through the night, guest blogger Jim Chiswell sounds the warning to managers and owners to prepare themselves for a fight.
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01/17/2014

Tips for Protecting Your Self-Storage Customers’ Information

By Amy Campbell
The recent security breach at Target is an eye-opener for self-storage businesses. Operators need to do everything they can to ensure their tenants’ information is locked down tight.
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01/10/2014

Are You Playing Games With Us? We Hope So!

By Teri Lanza
I liked to watch game shows as a kid. They proved to be a fantastic source of trivia and other practical tidbits. Regardless of your age, games are a great way to learn and interact with others, which is why we're excited to announce the addition of a Game-Show Learning Track to the seminar lineup at this year's Inside Self-Storage World Expo. Read about the games we chose to emulate, what you can learn, and how you can win prizes! ...
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01/02/2014

'Enchant' Your Self-Storage Customers With a Move-In Checklist

By Amy Campbell
There are a lot of steps to the self-storage rental process. A Pittsburgh self-storage operator shares why his facility uses a move-in checklist to ensure nothing is missed.
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12/26/2013

What Do You Resolve for Your Self-Storage Business in 2014?

By Teri Lanza
If you treat your self-storage business the way most people put effort into fulfilling their New Year’s resolutions, you might just find yourself disappointed in your facility’s performance in 2014. While the vast majority of those who make personal resolutions never achieve them, owners and managers cannot have a cavalier attitude toward business goals without risking the viability of their operation.
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12/20/2013

The New Year Brings New Changes to the Inside Self-Storage World Expo

By Teri Lanza
The New Year is almost upon us, and the calendar change means the Inside Self-Storage World Expo is right around the corner. The 2014 show will feature 10 education tracks and more than 90 sessions. While traditional favorites remain on tap, numerous changes include an in-depth workshop on social media, How-To/Demo and Game-Show Learning tracks, and more.
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12/19/2013

Planning and Achieving Your Self-Storage Business Goals in 2014

By Amy Campbell
The turning of the calendar often sparks a sense of renewal, encouraging us all to plan for the year ahead. Now’s the time to start thinking about your own personal goals and the ones for your self-storage business. Here are some tips to get you started.
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