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The ISS Blog provides a series of insightful, industry-relevant posts to help readers keep abreast of the latest trends in the marketplace as well as premium content and educational offerings. Read the thoughts of the ISS content team and other industry experts on issues related to self-storage challenges, news, operation, development, marketing and much more.


Teri L. Lanza,
Editorial Director

Tony Jones,
Contributing Editor/Store Manager

Amy Campbell,
Editor
11/27/2013

Remembering the ‘Other’ Holiday When Decorating Your Self-Storage Facility This Season

By Amy Campbell
‘Tis the seasons to celebrate—and decorate your self-storage facility. But before going all red and green, consider adding some blue and white to acknowledge the Jewish holiday Hanukkah.
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11/22/2013

The Social Evolution of Self-Storage Facility Managers

By Teri Lanza
Today’s self-storage managers increasingly find themselves confronted with the need to evolve into great social managers. Guest blogger Robert Madsen says some have grown into this new role naturally while others have found it challenging and uncomfortable. He offers a few tips on how managers should kick start their development, suggesting that the journey may be more fun and rewarding than one might expect.
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11/21/2013

Praising Your Self-Storage Staff: Building an Employee-Recognition Program

By Amy Campbell
Everyone likes to be recognized, including self-storage managers. Here are some tips on ways self-storage owners can build an effective employee-recognition program that’s fair to all employees and easy to implement.
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11/15/2013

Are You Flushing Your Self-Storage Income Down the Drain?

By Teri Lanza
Any financial enterprise runs on two vital mechanisms: the money that goes in and the money that goes out. When it comes to gauging the success of their business, a lot of self-storage operators fixate on the cash-in side of the equation and accept all the outlays as simply the cost of doing business. But expenses may be more negotiable and controllable than you think. Here are some tools that will help you evaluate and mitigate your spending.
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11/08/2013

Grasping Self-Storage Valuation in Today’s Strong Seller’s Market

By Amy Campbell
Self-storage property values in most markets are at all-time highs, but cap rates can vary widely based on a property’s profile and market. Although self-storage is attracting increased interest from institutional and private capital, guest blogger Amber Hagopian says facility owners need to understand the market’s dynamics and set valuation expectations accordingly.
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10/31/2013

Self-Storage Design Is Community Outreach in Disguise

By Teri Lanza
The cold, gray self-storage facility designs of the past are increasingly giving way to pleasing concepts that offer a multitude of space options and customer amenities. Guest blogger Molly Bilker says operators who take the time to embrace the aesthetics of their surroundings and incorporate those elements into their facilities are performing community outreach in disguise.
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10/25/2013

No Tricks, Just Educational Treats in the Inside Self-Storage Store

By Teri Lanza
The best houses to visit on Halloween are those that offer the most delicious stuff. We approach our offerings in the ISS Store in much the same manner, striving to bring quality educational products to satisfy your cravings. The beauty of the store is it’s always open, so you don’t have to wait until the kids have stopped ringing the doorbell on Oct. 31 to indulge yourself.
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