Inside Self-Storage - Staffing

Great Management a Key to Great Employee Performance

Management is the key to a great performance. Successful self-storage owners know how to engage, inspire and connect with their employees. They know how to develop the ordinary employee into the MaxPerformer. Here are five areas that can help you create MaxPerformers in ...More

March 6, 2009 Jay Forte

Posted in Articles

The Good Manager: Being the Best Keeps Your Self-Storage Facility on Top

Whether it’s over the phone or in person, treating customers like royalty is essential in the self-storage industry’s competitive environment. ...More

February 3, 2009 Amy Campbell

Posted in Articles, Management

Being the Best We Can Be: Self-Storage Management

Self-storage managers must constantly strive to provide the utmost in customer service, no matter how it is defined. ...More

January 19, 2009 Mel Holsinger

Posted in Articles, Management

Self-Storage Employment Issues in Canada

U.S.-based self-storage owners should protect their interests with signed employee agreements due to stricter Canadian employee laws. ...More

January 17, 2009 Scott Zucker

Posted in Articles

Hiring, Training and Retraining Quality Carwash Employees

Carwash owners have their work cut out for them when it comes to finding and retaining carwash employees, who must be trained to meet an expected level of customer-service standards. ...More

December 23, 2008 Fred Grauer

Posted in Articles

The Smart Approach to Providing Employee Feedback

To help self-storage employees reach higher levels of performance, a facility owner must find the interest, words and passion to encourage them to tap into their potential. ...More

December 21, 2008 Jim Dawson

Posted in Articles

Four Steps to Better Performance: Training Self-Storage Staff

The right training program—combined with holding employees accountable for performing—will help self-storage employees reach their highest potential. ...More

December 19, 2008 Dan Cosgrove

Posted in Articles, Management

Creative Self-Storage Management Methods: Vital in a Weak Economy

Creative management is about being efficient and effective with a self-storage facility’s resources, especially when the market is weak and competition is high. ...More

December 15, 2008 Matthew Van Horn

Posted in Articles, Management, Marketing

Simple Steps to Define Self-Storage Policies and Procedures

Good policies and procedures create consistency, efficiency and good business practices among self-storage staff. ...More

December 11, 2008 Linnea Appleby

Posted in Articles, Management

Evaluating Employee Performance Improves Self-Storage

Regularly evaluating employees’ performance will improve communication, give guidance and encouragement, and advance a self-storage facility’s bottom line. ...More

December 9, 2008 Pamela Alton-Truitt

Posted in Articles, Management

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