Inside Self-Storage

Social Media

How Technology Is Changing Customer Service in Self-Storage: Product Quality, Communication and Information

Over the last 30 years, technology has infiltrated every aspect of our lives. The ability to be in constant contact with customers, existing or possible, is an almost overwhelming wave of potential. The changes in customer service will revolve around three items: product ...More
January 14, 2012 By Matthew Van Horn
Posted in Articles, Management, Marketing, Technology
7 Steps to Developing Your Social-Media Strategy for Self-Storage

Contrary to popular belief, social-media success is not about creating business profiles on every social-network platform known to man. Before jumping in, self-storage operators need to first develop a strategy. Here are seven simple steps they should take to build ...More
January 8, 2012
Posted in Articles, Management, Marketing
#StorChat Self-Storage 'Conversation' to Continue, Expand in 2012

#StorChat, the first self-storage community to live on Twitter, will continue to provide online interaction, education and fun for industry professionals in the year ahead, according to a press release issued by its inventors. ...More
January 5, 2012
Posted in News, Management, Marketing
StorageMart to Give Away Free NHL Tickets: Oilers vs. Maple Leafs

StorageMart, a self-storage company with more than 130 locations across the United States and Canada, will give away two pairs of tickets to the Feb. 6 National Hockey League game, Edmonton Oilers vs. Toronto Maple Leafs, at the Air Canada Centre in Toronto, Ontario. ...More
December 29, 2011
Posted in News, Marketing
Self-Storage in the Holiday Spirit: A Look at Operators’ Charitable Experiences

While I’ve written about dozens of amazing charitable acts in the last few weeks, I wanted to share a few I found particularly special, plus one company’s special holiday hello. ...More
December 22, 2011
Posted in Blog, Marketing
Self-Storage Media Coverage in 2012: Make a Resolution to Be Proactive and Transparent

Media coverage in an electronic age is far more impactful than in the past, when messaging was limited to small, defined market areas. In self-storage, press can be dangerous if it promotes an incident such as a fire, flood or theft. In 2012, resolve to be proactive and ...More
December 16, 2011 By Teri Lanza
Posted in Blog, Management
Sparefoot Launches 'Best Self-Storage Marketing Idea' Contest, Gives Away Kindle Fire

SpareFoot, an online self-storage marketplace and provider of Web-marketing tools, has launched a social-media contest seeking out the best self-storage marketing ideas, with a Kindle Fire tablet as the first-place prize. Facility operators are encouraged to submit their ...More
November 14, 2011
Posted in News, Management, Marketing
Self-Storage Talk to Play Active Role at Next Week's ISS Expo

Upcoming events and conferences are always exciting for the industry. But next week's Inside Self-Storage World Expo in Tacoma, Wash. (Oct. 4-6), is especially important for Self-Storage Talk, the industry's largest online community. SST, the official forum of Inside ...More
September 27, 2011 By John Carlisle
Posted in Blog
Self-Storage Talk to Play Active Role at Next Week's ISS World Expo

Upcoming events and conferences are always exciting for the industry. But next week's Inside Self-Storage World Expo in Tacoma, Wash. (Oct. 4-6), is especially important for Self-Storage Talk, the industry's largest online community. SST, the official forum of Inside ...More
September 27, 2011
Posted in News
SmartStop Self Storage Launches ‘Sing It Smart’ Video-Jingle Contest

SmartStop Self Storage, the self-storage brand of Strategic Storage Trust Inc., has kicked off a "Sing It Smart" video-jingle contest with a $5,000 grand prize. ...More
September 23, 2011
Posted in News, Management, Marketing

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